Senior QA Manual

Santex

Comisión de Fomento de Perú

Presencial

ARS 90.547.000 - 150.912.000

Jornada completa

14 días+

Generador de candidaturas

No envíes un currículum genérico: crea un currículum y una carta de presentación adaptados a este puesto concreto.

Supera los filtros ATS

Descripción de la vacante

Santex is seeking a Senior QA Manual to join the Digital QA team, focusing on CRM and Customer Experience initiatives that power our enterprise mobile application. The ideal candidate has experience testing CRM applications, customer journeys, APIs, integrations, and mobile applications in an Agile environment.

Design, develop, and execute test plans; validate end-to-end journeys; ensure production readiness before release, collaborating with Product Managers, Developers, and QA Automation

Formación

4+ years of QA experience testing CRM, Digital, Mobile, or Customer Experienceapplications.
Experience testing web and mobile applications (iOS/Android).
Strong understanding of CRM workflows and customer lifecycle management.
Experience with:- Functional Testing- Integration Testing- Regression Testing- UAT- API Testing- Backend/Data Validation

Responsabilidades

Design, develop, and execute comprehensive test plans, test scenarios, and test cases for CRM-related features.
Validate end-to-end customer journeys across the mobile app, CRM platform, and backend services.
Validate CRM integrations with Loyalty, Offers, Rewards, Push Notifications, Customer Support, and Marketing platforms.
Perform functional, regression, integration, system, and UAT testing.
Execute API testing using Postman or similar tools to validate CRM services and datasynchronization.
Investigate defects through application logs, API responses, and database validation.
Collaborate closely with Product Managers, Developers, Business Analysts, and QAAutomation Engineers.
Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups,and retrospectives.
Ensure production readiness by validating business-critical customer experiences before release.

Conocimientos

Manual Testing

API Testing

Cursor/ChatGPT in Test Life Cycle

SQL

Postman

Jira

Confluence

Mobile Testing

Regression Testing

Integration Testing

UAT

Agile/Scrum

Advanced English

Herramientas

Playwright

Selenium

Cypress

Descripción del empleo

Santex is a global Certified B technology company as well as one of North America's fastest-growing companies, according to the Inc. 5000. It’s present in 18 countries and over 100 cities, and headquartered in Argentina with offices in the United States, Mexico, and Peru.

Its two service lines — AI Tech Consulting and AI-Optimized Engineering — help organizations comprehensively adopt technology, expand their capabilities, and improve business outcomes at scale.

The same approach defines its culture: Santex has 80.4% employee engagement (global average: 21%), 8% annual turnover (tech sector: 20–25%), 9,369 training hours invested in 2025 — more than double the global average —, and a 26.5% year-over-year reduction in carbon footprint, achieving carbon neutrality through offsetting.

Santex. A company with purpose and judgment. Yes, it's possible.

We are an Equal Opportunity Employer and are committed to fostering an inclusive and diverse workplace. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. All qualified applicants will receive consideration for employment without regard to any of these factors. We strongly encourage candidates from all backgrounds to apply.

Job Title: Senior QA Manual

About the Role

We are looking for a Senior QA Manualto join the Digital QA team, focusing on CRM and Customer Experience initiatives that power our enterprise mobile application.The ideal candidate has experience testing CRM applications, customer journeys, APIs, integrations, and mobile applications in an Agile environment.

Key Responsibilities

Design, develop, and execute comprehensive test plans, test scenarios, and test cases for CRM-related features.
Validate end-to-end customer journeys across the mobile app, CRM platform, and backend services.
Validate CRM integrations with Loyalty, Offers, Rewards, Push Notifications, Customer Support, and Marketing platforms.
Perform functional, regression, integration, system, and UAT testing.
Execute API testing using Postman or similar tools to validate CRM services and datasynchronization.
Investigate defects through application logs, API responses, and database validation.
Collaborate closely with Product Managers, Developers, Business Analysts, and QAAutomation Engineers.
Participate in Agile ceremonies including sprint planning, backlog refinement, stand-ups,and retrospectives.
Ensure production readiness by validating business-critical customer experiences before release.

Required Qualifications

4+ years of QA experience testing CRM, Digital, Mobile, or Customer Experienceapplications.
Experience testing web and mobile applications (iOS/Android).
Strong understanding of CRM workflows and customer lifecycle management.
Experience with:
- Functional Testing
- Integration Testing
- Regression Testing
- UAT
- API Testing
- Backend/Data Validation
Hands-on experience with:
- Postman
- SQL
- Jira
- Confluence
Experience using AI tools such as Cursor/ChatGPT in STLC
Experience working in Agile/Scrum teams.
Strong analytical and problem-solving skills.