Senior Executive Assistant

InsideOut; Argentina; A distancia; ARS 75.456.000 - 113.184.000; Jornada completa

Descripción de la vacante

InsideOut is seeking a Senior Executive Assistant based in Argentina to streamline administrative and billing workflows for a US-based home services company. The role focuses on invoice collections, operational support, and website coordination.

Strong English communication and organizational skills are essential for daily interactions with American clients. Responsibilities include chasing past-due payments, managing aging AR, gathering client documents, and providing front-line phone coverage.

Formación

• Fluent English required; comfortable with American clients over the phone.
• Assertive yet professional in outbound collections conversations.
• Proficient navigating multiple software platforms and scheduling tools.

Responsabilidades

• Follow up on past-due invoices and collections efforts.
• Manage aging accounts receivable in 10- and 30-day cycles.
• Collect and organize missing client documents (W-9s, 1099s, etc.).
• Provide administrative support and handle dispatch coordination.
• Coordinate website updates with the developer liaison.
• Handle daily admin tasks and serve as backup for calls.

Conocimientos

Fluent English

Assertive communication

Tech-savvy

Social media awareness

Herramientas

CRM software

Descripción del empleo

Exciting Remote Opportunity! We're Hiring a Senior Executive Assistant!

Are you an operationally sharp, assertive, and detail-oriented professional with exceptional communication skills? We are seeking a Senior Executive Assistant based in Argentina to streamline operations and take ownership of administrative and billing workflows for a fast-growing US-based home services company!

C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their whole shift.

Job Details at a Glance

• Job Title: Senior Executive Assistant
• Job ID: IOHMST8
• Location: Argentina
• Job Status: Full Time
• Work Schedule: Monday to Friday, flexible within 8:00 AM to 5:00 PM (EST)
• Target Start Date: ASAP

About the Client

Our client is a successful, profitable, and fast-growing home services company based in Maryland, USA. Having been in business for 9 years, they pride themselves on quality service. Currently, the founder is the primary bottleneck for client-facing interactions. They are looking for a proactive, sharp, and highly organized Executive Assistant to step in, streamline their operations, and take ownership of their administrative and billing workflows.

About the Role

We are seeking an Executive Assistant who is a master of organization and assertive yet professional communication. Your number one priority will be taking over invoice collection and past-due payment follow-ups to fix current cash flow bottlenecks.

Additionally, you will provide critical administrative support, coordinate website updates, and act as a vital backup for customer phone calls.

• Follow up on past-due invoices and outstanding collections.
• Track and systematically manage aging accounts receivable (10-day and 30-day billing cycles).
• Request, collect, and organize missing client documentation (W-9s, 1099s, etc.).

2. Operations & Phone Coverage

• Provide seamless phone coverage and handle customer service inquiries.
• Assist with dispatch coordination and scheduling adjustments for field technicians.
• Process incoming web forms, lead inquiries, and general email correspondence.
• Act as the liaison between the business owner and the website developer to ensure updates, tweaks, and changes are executed accurately.
• Handle daily administrative tasks to free up the business owner’s time.

Qualifications & Skills

• Communication Skills: Flawless, near-native English fluency is critical. You must be entirely comfortable speaking with American clients over the phone regarding sensitive financial/billing matters.
• Assertive & Professional: Comfortable making outbound collections calls while maintaining excellent customer relations and upholding company culture.
• Tech-Savvy: Fast learner who easily navigates multiple software platforms, scheduling tools, and CRM systems.
• Social Media: Facebook and general social media savviness is beneficial.