Senior Director, Clinical Site Budgets & Payments

MSD

Partido de Vicente López, Comisión de Fomento de Perú

Hybride

GBP 90 000 - 120 000

Plein temps

Il y a 6 jours

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Résumé du poste

MSD is seeking an experienced professional to join a global clinical operations organization and drive the Site Budgets & Payments operational excellence strategy across the assigned region. You will translate global strategies into regional execution, ensuring compliant, scalable processes across budgeting, payment setup, and downstream integrations.

The role collaborates with global and regional Clinical Operations, Site Budgets, Site Payment Operations, country delivery teams, Finance, Tax,

Qualifications

Minimum of seven (7) years of clinical research experience within the pharmaceutical or biotechnology industry, including site budgets, site payments, clinical financial operations, process improvement, implementation or related operational excellence activities.
Strong working knowledge of site budget and payment processes, systems, controls, data flows, fair market value principles, and regional or country operating requirements.

Responsabilités

Support the implementation of the global Site Budgets & Payments Operational Excellence strategy and roadmap within the assigned region.
Serve as the primary regional connection point for Site Budgets & Payments process and system matters, bringing country requirements, user experience, risks, dependencies, and improvement opportunities into global governance and prioritization.
Promote globally consistent end-to-end processes, documentation, controls, and ways of working, while identifying regional or local variations that require evaluation, approval, or incorporation into the operating model.
Coordinate regional assessment of complex or recurring budget and payment process or system issues, partnering with the appropriate teams to address immediate operational needs and elevate systemic issues for cross‑functional root-cause analysis and permanent remediation.
Partner with Site Budgets and Site Payment Operations teams to clarify business needs, rules, functional requirements, controls, and acceptance criteria, supporting integrated solution design, testing, implementation, adoption, and validation.
Gather, document, and translate regional business requirements and operational insights into enhancements across site budget and payment platforms, supporting applications, reporting tools, automation, and relevant upstream and downstream integrations.
Participate in user acceptance testing, operational readiness assessments, controlled pilots, release evaluations, and post‑implementation monitoring to confirm that approved solutions work effectively within regional and country contexts.
Use operational data, trend analysis, quality findings, stakeholder feedback, and user experience insights to identify recurring issues, capability gaps, and improvement priorities, as well as to measure adoption and benefits.
Lead or support regional enablement through training, communications, onboarding, knowledge management, office hours, job aids, and self‑service resources, reinforcing approved support and escalation pathways.
Identify and help scale practical automation, analytics, and artificial intelligence‑enabled solutions, ensuring appropriate business, technology, compliance, and governance review before broader deployment.
Represent the region in governance forums, working groups, vendor discussions, and cross‑functional initiatives, communicating decisions, risks, dependencies, and actions to relevant stakeholders.
Foster accountability, collaboration, continuous improvement, organizational learning, and responsible digital and data‑driven ways of working.