Senior Client Onboarding Lead

Citigroup; Buenos Aires; On-site; ARS 10,044,000 - 14,508,000; Full time

Job summary

Citigroup in Buenos Aires is seeking a Client Onboarding Sr Analyst to lead account opening and client documentation processes with a focus on service quality and risk controls. You will interact with clients, review and issue documentation, and set up systems to support complex onboarding scenarios.

The role requires strong communication, project management, and leadership skills, with experience coaching junior staff and coordinating with multiple teams.

Qualifications

• 5-8 years in documentation review, account maintenance and related cash products.
• Strong interpersonal communication with internal and external partners.
• Clear written and verbal communication skills.
• Proven project management skills including cost management.
• Ability to manage multiple tasks with strong execution.
• Ability to interact with senior management and regulators.

Responsibilities

• Responsible for customer interaction, documentation issuance, review and system setups.
• Demonstrates high level of diligence, motivation and organizational skills.
• Focuses on timely and accurate delivery of all account opening functions and service.
• Manages day-to-day account opening and maintenance processing and related activities.
• Oversees cross-functional project management and relationships.
• Assesses risk and ensures controls and compliance across processes.

Skills

Communication

Project management

Documentation

Leadership

Risk & controls

Education

Bachelor's degree

Job description

Citigroup in Buenos Aires is seeking a Client Onboarding Sr Analyst to lead account opening and client documentation processes with a focus on service quality and risk controls. You will interact with clients, review and issue documentation, and set up systems to support complex onboarding scenarios.

The role requires strong communication, project management, and leadership skills, with experience coaching junior staff and coordinating with multiple teams.