Client Onboarding & Documentation Transformation Lead

JPMorgan Chase & Co.; Buenos Aires; On-site; ARS 1,500,000 - 2,600,000; Full time

Job summary

JPMorgan Chase & Co. in Buenos Aires seeks a CO&D Transformation Process Management Associate to support planning and execution of onboarding initiatives, governance, and client-facing documents and templates, partnering with Legal, AI Governance, Third-Party Oversight, Vendor Management, and other stakeholders.

The role requires coordinating priorities, maintaining plans and dashboards, tracking risks, and preparing executive-ready updates, with a focus on accuracy, discretion, and timely

Qualifications

• 4+ years of experience managing and executing strategic initiatives.
• Experience in client onboarding, KYC, or document-management operations within financial services or related industry.
• Advanced proficiency in PowerPoint, Excel, reporting tools, and project-tracking platforms such as Confluence and SharePoint.
• Strong written and verbal communication skills, including experience preparing executive-level materials.

Responsibilities

• Analyze and help resolve complex client-onboarding process issues while ensuring compliance with applicable standards and policies.
• Coordinate team priorities, strategic initiatives, leadership routines, progress tracking, and follow-ups.
• Maintain project plans, timelines, dashboards, reporting, and action logs to support key business priorities.
• Monitor deliverables, identify risks and execution gaps, and drive recommended actions to improve outcomes and accountability.
• Lead cross-functional initiatives across client-facing templates, AI governance, and vendor management.
• Align scope, sequencing, dependencies, and milestones with Product, Process, Technology, Operations, Controls, and Policy partners.
• Prepare executive-ready presentations, summaries, communications, and performance updates.
• Deliver work with accuracy, quality, discretion, and operational discipline, and support conflict resolution to strengthen collaboration.

Skills

Stakeholder management

Project coordination

Executive communication

Time management

Discretion

Education

Bachelor’s degree or equivalent experience

Tools

Confluence

SharePoint

PowerPoint

Excel

Jira

Job description

JPMorgan Chase & Co. in Buenos Aires seeks a CO&D Transformation Process Management Associate to support planning and execution of onboarding initiatives, governance, and client-facing documents and templates, partnering with Legal, AI Governance, Third-Party Oversight, Vendor Management, and other stakeholders.

The role requires coordinating priorities, maintaining plans and dashboards, tracking risks, and preparing executive-ready updates, with a focus on accuracy, discretion, and timely