Senior BA - Digital Transformation for E-Commerce

EPAM Systems; Argentina; On-site; ARS 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Healthcare benefits

Employee financial programs

Paid time off & sick leave

Upskilling & certifications

LinkedIn Learning access

Global career opportunities

Volunteer opportunities

EPAM Employee Groups

Award-winning culture

Job summary

EPAM Systems seeks a Senior Business Analyst with a strong track record in digital transformation, specializing in eCommerce and CMS. You will work with cross-functional teams to drive business growth, gather requirements, map processes, and translate them into actionable specifications for successful delivery.

The role emphasizes Agile/Scrum practices, stakeholder collaboration, and ongoing optimization of digital workflows and customer journeys across platforms.

Qualifications

• Bachelor's degree in Business, IT, CS or related field.
• 3+ years as a BA focused on digital transformation.
• Experience with eCommerce platforms (SAP Commerce, Magento, Shopify, CommerceTools).
• CMS familiarity (Contentful, Contentstack, WordPress).
• Proven experience leading requirements gathering for complex systems and creating actionable specs.
• Strong knowledge of Agile/Scrum methodologies and hands-on experience.

Responsibilities

• Lead the analysis and documentation of business requirements for digital transformation projects, focusing on eCommerce or CMS solutions.
• Engage stakeholders across internal teams, clients and vendors to translate objectives into functional and technical specifications.
• Perform in-depth process mapping, gap analysis, and solution design to improve digital workflows and customer journeys.
• Ensure alignment between business goals and technology by collaborating with architects, developers, UX designers, PMs, and product owners.
• Develop user stories, use cases, and acceptance criteria for Agile/Scrum projects.
• Shape and contribute to the roadmap for digital transformation initiatives with focus on scalability and UX.
• Conduct risk assessments and clearly communicate potential impacts of changes.
• Run workshops, presentations, and meetings to gather input and track progress.
• Support testing efforts with UAT and QA to ensure requirements are met.

Skills

Requirements gathering

Agile/Scrum

Stakeholder management

Data analysis

Process modeling

Education

Bachelor's degree in Business/IT/CS

Master's degree (beneficial)

Tools

JIRA

Confluence

Azure DevOps

Contentful

Contentstack

WordPress

Shopify

Magento

SAP Commerce

CommerceTools

Job description

EPAM Systems seeks a Senior Business Analyst with a strong track record in digital transformation, specializing in eCommerce and CMS. You will work with cross-functional teams to drive business growth, gather requirements, map processes, and translate them into actionable specifications for successful delivery.

The role emphasizes Agile/Scrum practices, stakeholder collaboration, and ongoing optimization of digital workflows and customer journeys across platforms.