Risk and Compliance Team Lead (Intake)

BM Global Services Buenos Aires; Municipio de Rincón de los Sauces; Hybrid; ARS 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Hybrid work model

Private health insurance (family plan)

Discounts on internet services, gym, &

Birthday day off

Job summary

BM Global Services Buenos Aires is seeking a dynamic leader with risk, compliance, or operations exposure to develop people and deliver results. You will combine people leadership with stakeholder engagement and operational oversight to support client onboarding and matter opening in a global setting.

Advanced English is mandatory, and a degree in Law, Business Admin, Economics, or related field is required.

Qualifications

• Experience leading and developing teams within an operations environment.
• Advanced English skills (mandatory).
• Degree in Law, Business Administration, Economics, or related field.
• Strong client focus and ability to manage multiple priorities in a fast-paced setting.
• Analytical, problem-solving, and decision-making skills.
• Proactive, organized approach under pressure.
• Experience in compliance, risk, AML/KYC, or professional services is a plus.

Responsibilities

• Lead and support the Intake team, coordinating daily work allocation and ensuring SLA and quality standards.
• Partner with stakeholders across the business to ensure onboarding and matter opening processes are compliant and high quality.
• Drive team performance by monitoring KPIs, fostering accountability, and promoting continuous improvement.
• Coach, mentor, and develop team members through regular feedback and ongoing support.
• Collaborate with global teams and support key initiatives to build a high-performing culture.

Skills

Team leadership

Stakeholder engagement

Operational oversight

KPI monitoring

Coaching & mentoring

Education

Degree in Law / Business / Economics

Job description

We are looking for a dynamic leader with experience in risk, compliance, or business operations who is passionate about developing people and delivering exceptional results. In this role, you will combine people leadership, stakeholder engagement, and operational oversight to support critical client onboarding and matter opening processes in a global environment.

What will be your impact?

• Lead and support the Intake team, coordinating daily work allocation and ensuring all processes are completed in line with SLAs and quality standards.
• Partner with stakeholders across the business to ensure a smooth, compliant, and high-quality client onboarding and matter opening process.
• Drive team performance by monitoring KPIs, fostering accountability, and promoting continuous improvement.
• Coach, mentor, and develop team members through regular feedback and ongoing support.
• Contribute to a collaborative and high-performing culture by working closely with global teams and supporting key initiatives.

What will help you succeed in this opportunity?

• Proven experience leading and developing teams within an operations environment.
• Advanced English skills (mandatory).
• Degree in Law, Business Administration, Economics, or a related field.
• Strong client focus and the ability to manage multiple priorities in a fast-paced setting.
• Excellent analytical, problem-solving, and decision-making skills.
• A proactive, organized approach with the ability to thrive under pressure.
• Experience in compliance, risk, AML/KYC, or professional services environments is a plus.

What do we offer?

• Hybrid work model | Offices located in Puerto Madero, Buenos Aires.
• Private health insurance (family plan).
• Discounts on internet services, gym memberships, and universities.
• Birthday day off.

If you are passionate about leading people, driving operational excellence, and making an impact in a global environment, we would love to hear from you.