Retail Merchandise Associate: Customer Experience Pro

The TJX Companies, Inc.; El Dorado; On-site; ARS 43,085,000 - 55,395,000; Full time

Benefits offered by this job

Associate discount

401(k) Plan

Health benefits

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. in the USA is seeking a customer-focused Retail Associate to join our team at USA TJ Maxx Store 1330 in El Dorado, AR.

You will deliver a high-quality customer experience, process transactions, and keep the store organized and welcoming. You will also support loyalty programs, merchandise presentation, safety practices, and ongoing loss-prevention efforts while collaborating with peers and supervisors in a fast-paced retail setting.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations
• Capable of lifting heavy objects
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains merchandising philosophy and follows merchandising procedures and standards
• Prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed
• Maintains store cleanliness and participates in maintenance of the store
• Provides and accepts recognition and constructive feedback
• Adheres to labor laws, policies, and procedures
• Supports shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

The TJX Companies, Inc. in the USA is seeking a customer-focused Retail Associate to join our team at USA TJ Maxx Store 1330 in El Dorado, AR.

You will deliver a high-quality customer experience, process transactions, and keep the store organized and welcoming. You will also support loyalty programs, merchandise presentation, safety practices, and ongoing loss-prevention efforts while collaborating with peers and supervisors in a fast-paced retail setting.