Remote US Tax & Accounting Expert (Level 2)

Goodwork; Neuquén; Remote; ARS 92,724,000 - 139,086,000; Full time

Job summary

Goodwork is seeking an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires genuine technical accounting judgment and the ability to investigate and resolve issues independently.

The position covers US business hours from Argentina, with media liaisons via Zendesk and email, and a focus on accurate customer records and workflow improvements. Remote work from Argentina is supported.

Qualifications

• Demonstrated professional accounting experience, ideally with exposure to US accounting and taxation.
• Experience handling complex tax and accounting inquiries and customer-facing financial support.
• Excellent written and verbal English communication.

Responsibilities

• Provide specialized Level 2 support for complex US customer accounting, tax, bookkeeping, and payroll inquiries.
• Investigate and resolve escalated accounting and tax tickets.
• Review and troubleshoot bookkeeping discrepancies, reconciliations, and transactions.
• Communicate technical findings clearly through Zendesk, email-style ticket responses, and scheduled phone support.

Skills

Professional accounting experience

US accounting & taxation

English communication

Analytical skills

Independent problem-solving

Tools

Zendesk

Excel/Google Sheets

QuickBooks

Payroll software

Job description

Goodwork is seeking an experienced accounting professional to provide specialized Level 2 support for complex US accounting, tax, bookkeeping, and payroll inquiries. The role requires genuine technical accounting judgment and the ability to investigate and resolve issues independently.

The position covers US business hours from Argentina, with media liaisons via Zendesk and email, and a focus on accurate customer records and workflow improvements. Remote work from Argentina is supported.