Remote Travel Concierge & Booking Support

Kopp Travels; Córdoba; Presencial; ARS 450.000 - 650.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Growth opportunities

Travel discounts

Team training

Descripción de la vacante

Kopp Travels is seeking a Travel Customer Representative to assist clients from booking to return home. You will handle inquiries, updates, and issues with a focus on exceptional service.

Ideal candidates possess strong communication and customer service experience, are organized, tech-savvy, and passionate about travel. This is a 100% remote role with growth opportunities and industry discounts.

Formación

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsabilidades

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Conocimientos

Verbal and written communication

Customer service experience

Organized and proactive

Tech-savvy booking platforms

Passion for travel

Herramientas

Booking platforms

Descripción del empleo

Kopp Travels is seeking a Travel Customer Representative to assist clients from booking to return home. You will handle inquiries, updates, and issues with a focus on exceptional service.

Ideal candidates possess strong communication and customer service experience, are organized, tech-savvy, and passionate about travel. This is a 100% remote role with growth opportunities and industry discounts.