Remote Travel Concierge & Customer Experience Specialist

Manatal; San Juan; A distancia; ARS 53.056.000 - 78.826.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Professional growth

Travel perks

Team training

Descripción de la vacante

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every step of their travel journey. You will handle inquiries, changes, and bookings, delivering a seamless and high-quality experience.

The role rewards detail-oriented, service-driven professionals with opportunities for growth, access to travel perks, and a collaborative team culture. This is a 100% remote position with ongoing training.

Formación

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or related fields preferred.
• Strong organizational skills with attention to detail.
• Comfortable using technology and new booking platforms.
• Reliable, proactive, and able to manage multiple client requests.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsabilidades

• Respond to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes and cancellations.
• Provide accurate information on destinations, requirements, and policies.
• Coordinate booking details and confirm itineraries for accuracy.
• Proactively follow up with clients before and after travel for a positive experience.
• Address client concerns with empathy and problem-solving.
• Maintain accurate documentation and update booking systems.

Conocimientos

Verbal communication

Written communication

Customer service

Organization

Tech savvy

Multitasking

Descripción del empleo

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients through every step of their travel journey. You will handle inquiries, changes, and bookings, delivering a seamless and high-quality experience.

The role rewards detail-oriented, service-driven professionals with opportunities for growth, access to travel perks, and a collaborative team culture. This is a 100% remote position with ongoing training.