Remote Travel Concierge & Booking Specialist

Kopp Travels; Buenos Aires; Presencial; ARS 1.339.000 - 2.009.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work

Flexible scheduling

Travel perks and discounts

Ongoing training

Descripción de la vacante

Kopp Travels is seeking a Travel Customer Representative to support clients from booking through return. You will answer inquiries, help with changes, and provide clear guidance on destinations, documents, and agency policies.

Join a 100% remote team with flexible scheduling, ongoing training, and industry discounts. The ideal candidate has strong communication skills, customer service experience in travel, and a proactive, detail-oriented approach.

Formación

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, and proactive with attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsabilidades

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Conocimientos

Verbal and written communication

Customer service

Organized and detail-oriented

Tech-savvy and quick to learn systems

Travel passion

Herramientas

Booking platforms

Descripción del empleo

Kopp Travels is seeking a Travel Customer Representative to support clients from booking through return. You will answer inquiries, help with changes, and provide clear guidance on destinations, documents, and agency policies.

Join a 100% remote team with flexible scheduling, ongoing training, and industry discounts. The ideal candidate has strong communication skills, customer service experience in travel, and a proactive, detail-oriented approach.