Remote Team Success & Onboarding Specialist

Persona; Quilmes; Remote; ARS 80,361,000 - 105,087,000; Full time

Benefits offered by this job

Flexible Benefits Package

Remote-friendly work

Job summary

The Spartan Investment Group is seeking an experienced HR Generalist to support day-to-day HR operations across the organization and subsidiaries. You will manage payroll, benefits administration, onboarding, offboarding, compliance, performance processes, training, and employee records, while strengthening HR infrastructure as we scale.

Ideal candidates bring 5+ years of progressive HR experience, strong knowledge of US employment laws, proficiency with HRIS and Excel, and the ability to handle

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field; 5+ years of progressive HR experience.
• Working knowledge of US federal and state employment laws and HR compliance requirements.
• Experience with payroll, benefits administration, onboarding, offboarding, performance management, and other core HR operations.
• Proficiency with HRIS platforms and Microsoft Office, including Excel, with the ability to quickly learn new HR technologies and systems.

Responsibilities

• Partner with managers to address employee relations matters by providing guidance on company policies and procedures, advising on disciplinary actions, developing performance improvement plans, and resolving workplace concerns.
• Conduct employment-related investigations and collaborate with legal counsel as needed, to ensure appropriate resolution and compliance.
• Support employees requiring employer sponsored visas by coordinating visa and immigration matters with external counsel.
• Manage and support key employee lifecycle processes, including performance management and organizational changes.
• Review and maintain employee handbooks, policies, and procedures, ensuring they remain current, compliant, and aligned with organizational objectives.
• Monitor and proactively address changes in federal, state, and local compliance changes, including minimum wage requirements and paid sick leave. Develop and deliver trainings for employees and managers on various topics such as effective leadership, communication, policies, and required compliance trainings.
• Evaluate HR processes to identify opportunities for improvement, executing new, efficient, scalable processes where applicable.
• Foster a positive and inclusive work environment by building trust, maintaining confidentiality, and promoting strong employee relations across the organization.
• Perform additional HR duties and special projects as needed to support evolving business needs and departmental priorities.

Skills

Payroll processing

Benefits administration

HRIS

Microsoft Excel

Employee relations

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

HRIS platforms

Job description

The Company At Spartan Investment Group our mission is to improve lives through our values.

We do this by finding value-addand opportunistic investments offering solid returns to our investors.

Providing an opportunity togrow forour partners and creating lasting wealth for everyone with whom we conduct business is how we make our greatest contribution. We specifically focus on self-storageprojectscapitalizing on amazing deals in other asset classes.

In 2021, we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage.

We are members of the Inc.

• 5000 fastest-growing private companies in America and in 2023 we were #13 in Denver Business Journals list of top places to work.

Mission

The HR Generalist supports the day-to-day HR operations across Spartan Investment Group and its subsidiaries, ensuring employees and leaders receive accurate, timely, and consistent HR support.

This role owns and supports core HR functions including payroll, benefits administration, onboarding, offboarding, compliance, performance management, training, and employee records. The HR Generalist will also help strengthen and scale HR infrastructure as the organization grows by identifying gaps, improving workflows, documenting processes, and building practical solutions.

Success in this role requires strong ownership, attention to detail, adaptability, and the ability to independently manage multiple HR priorities in a fast-paced environment.

Key Performance Indicators

• HR Operations & Service: Timely and accurate execution of recurring HR processes and responsive support for employees and managers.
• Payroll & Benefits Administration: Accurate and timely administration of payroll, employer tax reconciliations, benefits, employee changes, and related records with little to no errors.
• HR Compliance: On time of completion of all reporting and filing requirements.
• Employee Lifecycle Management: Effective administration of onboarding, employee changes, performance processes, leave administration, and offboarding.
• HR Process Improvement: Continued improvement and documentation of HR processes, systems, policies, and employee resources.

Outcomes

• Payroll Administration: Process bi-weekly and semi-monthly payroll by established deadlines while maintaining at least 99% accuracy, with identified discrepancies investigated and resolved promptly.
• Benefits & Employee Changes: Complete at least 100% of benefits enrollments, qualifying life events, leave documentation, status changes, and other employee transactions within established internal or carrier deadlines.
• HR Support: Acknowledge at least 95% of routine employee and manager HR inquiries within one business day, providing a resolution or clear next step within two business days when additional research is required.
• HR Records & Data Integrity: Maintain at least 98% accuracy and completeness across employee records, HRIS data, required employment documentation, and training records, with identified discrepancies corrected within five business days.
• Onboarding: Maintain at least 95% on-time completion of HR‑owned onboarding activities, ensuring new hires receive required documentation, assignments, and resources according to established onboarding timelines.
• Offboarding: Complete at least 95% of HR‑owned offboarding activities within established timelines, including separation documentation, benefits and payroll updates, system notifications, equipment or property follow‑up, and required post‑employment communications.
• Performance, Training & Recognition Programs: Maintain at least a 95% on‑time completion rate for HR‑owned performance management, required training, employee recognition, and development program milestones.
• HR Compliance: Conduct quarterly reviews of assigned HR compliance requirements, addressing identified gaps and completing required updates, filings, notices, and other HR‑owned compliance activities within applicable deadlines.
• Process Improvement: Implement or meaningfully improve at least one HR process, SOP, workflow, or employee resource per quarter to improve efficiency, accuracy, consistency, or employee experience.

Competencies

• Ownership: Takes responsibility for work from identification through completion, proactively following up and addressing gaps without requiring constant direction.
• Organization: Effectively manages multiple deadlines, recurring processes, employee changes, and competing priorities.
• Attention to Detail: Maintains a high degree of accuracy when handling payroll, benefits, employee records, compliance documentation, and HR system data.
• Communication: Communicates HR information clearly, professionally, and appropriately with employees and leaders at all levels of the organization.
• Problem Solving: Identifies issues, evaluates available information, and develops practical solutions that balance employee needs, business requirements, and established policies.
• Adaptability: Learns quickly, navigates changing priorities, and remains effective as processes, systems, and organizational needs evolve.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field required. 5+ years of progressive HR experience with hands‑on responsibility across multiple HR functions. Working knowledge of US federal and state employment laws and HR compliance requirements. Experience with payroll, benefits administration, onboarding, offboarding, performance management, and other core HR operations. Proficiency with HRIS platforms and Microsoft Office, including Excel, with the ability to quickly learn new HR technologies and systems.

Remote Work Requirements

Dedicated home office or professional remote work environment. Reliable high‑speed internet connection capable of supporting video conferencing and daily business operations.

Position responsibilities

Partner with managers to address employee relations matters by providing guidance on company policies and procedures, advising on disciplinary actions, developing performance improvement plans, and resolving workplace concerns.

Conduct employment‑related investigations and collaborate with legal counsel as needed, to ensure appropriate resolution and compliance.

Support employees requiring employer sponsored visas by coordinating visa and immigration matters with external counsel.

Manage and support key employee lifecycle processes, including performance management and organizational changes.

Review and maintain employee handbooks, policies, and procedures, ensuring they remain current, compliant, and aligned with organizational objectives.

Monitor and proactively address changes in federal, state, and local compliance changes, including minimum wage requirements and paid sick leave. Develop and deliver trainings for employees and managers on various topics such as effective leadership, communication, policies, and required compliance trainings.

Evaluate HR processes to identify opportunities for improvement, executing new, efficient, scalable processes where applicable.

Foster a positive and inclusive work environment by building trust, maintaining confidentiality, and promoting strong employee relations across the organization.

Perform additional HR duties and special projects as needed to support evolving business needs and departmental priorities.

Job Requirements

Minimum Bachelor’s degree or equivalent combination of education and experience.

5‑7 years of progressive human resources experience, including significant experience supporting employee relations, performance management, and employee lifecycle processes.

2‑3 years of HR Generalist experience partnering with employees and managers to support day‑to‑day HR operations and initiatives.

Working knowledge of U.S. federal, state, local laws, as well as Puerto Rico employment laws, with the ability to apply HR policies and practices in a compliant and effective manner.

Excellent written and verbal communication skills in English, with the ability to convey information clearly and professionally.

Strong organizational and problem‑solving skills, with the ability to manage multiple priorities and effectively partner with employees and managers at various levels of the organization.

Ability to perform in a fast‑paced environment while delivering exceptional service, effectively managing multiple priorities, and maintaining a high level of accuracy and responsiveness.

Demonstrated ability to exercise sound judgement, discretion, and discernment when handling sensitive matters and managing confidential information while consistently upholding the highest standards of professionalism and integrity.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and HRIS platforms.

EEO & Diversity Statements

TransPerfect and its companies provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.

We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.

EEO Minorities/Females/Protected Veterans/Disabled

Company Locations and Compensation

São Paulo, Brazil
Buenos Aires, Argentina
Full time
Competitive Salary and flexible Benefits Package