Remote Operations & Process Specialist (Bilingual)

Political Asylum Lawyers; Ciudad de Mendoza; A distancia; ARS 30.954.000 - 37.076.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from anywhere (Argentina)

Paid U.S. holidays

Three weeks paid vacation

Equipment stipend or provided gear

Comprehensive training program

Mentorship and collaboration

Career advancement

Descripción de la vacante

Political Asylum Lawyers, a Houston-based immigration law firm, is hiring for a Business Operations role open to Argentina-based candidates. You will design and document processes, administer platforms (Asana, HubSpot, ActiveCampaign, Google Workspace), and audit workflows to ensure high standards across the firm.

Fluent in Spanish and English, you will build reports, automate tasks, train staff, and coordinate across Legal, Finance, and Setup teams while adapting to changing priorities in a

Formación

• Fluent Spanish and English, written and spoken, at a professional level.
• Advanced Excel and Google Sheets, including pivot tables, lookups, conditional logic, and cleaning large or messy data sets.
• Demonstrated experience building recurring reports from raw data and validating numbers before sharing.
• Hands-on experience administering a CRM or marketing automation platform (ActiveCampaign/HubSpot) and building automations.
• Experience building automations in no-code platforms (Zapier/Make/Google Apps Script/Claude Cowork).
• Experience with Asana or similar project-management tools.
• Ability to write standard operating procedures and training materials.

Responsabilidades

• Process design, documentation, and maintaining SOPs.
• Systems administration of platforms (Asana, HubSpot, ActiveCampaign, Google Workspace, Zapier, Make).
• Audit operations against standards and validate reports.
• Produce operational reports on volume, processing time, workload, quality, and capacity.
• Train staff on systems, workflows, and procedures; onboard new hires.
• Coordinate with Legal, Finance, Setup, Correspondence, Reception and others on shared processes.
• Support cross-department rollouts and hiring by evaluating candidate assessments.

Conocimientos

Advanced Excel

Google Sheets

Pivot tables

Lookups

Conditional logic

Data cleaning

CRM automation

Automation/no-code

Training material creation

Screen recordings

Attention to detail

Prioritization under pressure

Cross-department collaboration

Organizational skills

Adaptability

Herramientas

ActiveCampaign

HubSpot

Zapier

Make

Google Apps Script

Claude Cowork

Asana

Descripción del empleo

Political Asylum Lawyers, a Houston-based immigration law firm, is hiring for a Business Operations role open to Argentina-based candidates. You will design and document processes, administer platforms (Asana, HubSpot, ActiveCampaign, Google Workspace), and audit workflows to ensure high standards across the firm.

Fluent in Spanish and English, you will build reports, automate tasks, train staff, and coordinate across Legal, Finance, and Setup teams while adapting to changing priorities in a