Remote MTR Insurance Housing Specialist

CS Outsource; Comisión de Fomento de Perú; A distancia; ARS 83.374.000 - 128.850.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote position

Descripción de la vacante

CS Outsource is seeking an experienced MTR Insurance Housing Specialist to join our fully remote team supporting US-based clients. The ideal candidate has hands-on experience in insurance housing, temporary housing, relocation services, or MTR/property management, with strong case-management, property-matching, and negotiation skills.

You will manage housing cases from placement through move-out, coordinate with policyholders, insurance adjusters, landlords, and property owners, and ensure

Formación

• Hands-on experience in insurance housing, temporary housing, relocation, or MTR/property management.
• Strong understanding of ALE (Additional Living Expenses).
• Excellent written and verbal English communication.
• Ability to manage multiple active cases with deadlines.
• Experience using CRM/PMS platforms.

Responsabilidades

• Manage MTR and insurance housing cases from placement through move-out.
• Match displaced policyholders with suitable properties based on housing needs.
• Coordinate with insurance adjusters, policyholders, landlords, and property owners.
• Manage ALE, approvals, extensions, and move-in/move-out dates.
• Handle urgent housing situations calmly and professionally.
• Maintain case records and follow-ups in CRM/PMS.
• Negotiate housing terms, rental rates, and extensions.
• Coordinate property availability and ensure timely housing options.
• Monitor active cases and follow up on approvals and documentation.
• Communicate clearly with all parties involved in each case.

Conocimientos

Case management

Property matching

Communication skills

Negotiation

ALE knowledge

CRM/PMS platforms

Attention to detail

Organizational skills

Time management

Herramientas

ReloQuest

RealPage

Rent Manager

Propertyware

DoorLoop

Descripción del empleo

CS Outsource is seeking an experienced MTR Insurance Housing Specialist to join our fully remote team supporting US-based clients. The ideal candidate has hands-on experience in insurance housing, temporary housing, relocation services, or MTR/property management, with strong case-management, property-matching, and negotiation skills.

You will manage housing cases from placement through move-out, coordinate with policyholders, insurance adjusters, landlords, and property owners, and ensure