Remote Insurance Housing Specialist

CS Outsource; Argentina; Teletrabalho; ARS 83 374 000 - 113 691 000; Tempo integral

Resumo da oferta

CS Outsource is seeking an experienced MTR Insurance Housing Specialist to join our fully remote team and support US-based clients. The ideal candidate will have hands-on experience in insurance housing, temporary housing, relocation, or MTR, with strong case-management, property-matching, communication, and negotiation skills.

The role involves managing insurance housing cases from placement through move-out while coordinating with policyholders, insurance adjusters, landlords, and property

Qualificações

• Proven experience in insurance housing, temporary housing, relocation, or MTR/property management.
• Hands-on understanding of ALE and insurance housing processes.
• Strong property-matching and case-management skills.
• Excellent written and verbal English communication skills.
• Strong negotiation and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Ability to manage multiple active cases and deadlines simultaneously.
• Ability to handle urgent and crisis situations calmly and professionally.
• Strong experience using CRM/PMS platforms.
• Ability to work independently in a fast-paced, client-focused environment.

Responsabilidades

• Manage MTR and insurance housing cases from placement through move-out.
• Match displaced policyholders with suitable properties based on their housing needs, location, budget, duration, and other requirements.
• Coordinate with insurance adjusters, policyholders, landlords, and property owners throughout the housing process.
• Manage ALE (Additional Living Expenses), approvals, extensions, move-in and move-out dates, and case documentation.
• Handle urgent housing situations and resolve issues quickly and professionally.
• Maintain accurate case records, property information, and follow-ups through CRM/PMS platforms.
• Negotiate housing terms, rental rates, extensions, and other case-related requirements.
• Coordinate property availability and ensure suitable housing options are secured within required timelines.
• Monitor active cases and follow up on outstanding approvals, documentation, and housing requirements.
• Maintain clear and timely communication with all parties involved in each case.

Conhecimentos

Insurance housing

Temporary housing

Relocation

MTR

Property matching

Case management

CRM/PMS

English communication

Negotiation

Time management

Ferramentas

CRM/PMS

Descrição da oferta de emprego

CS Outsource is seeking an experienced MTR Insurance Housing Specialist to join our fully remote team and support US-based clients. The ideal candidate will have hands-on experience in insurance housing, temporary housing, relocation, or MTR, with strong case-management, property-matching, communication, and negotiation skills.

The role involves managing insurance housing cases from placement through move-out while coordinating with policyholders, insurance adjusters, landlords, and property