Remote Luxury Client Experience Specialist

Manatal; Rosario; Remote; ARS 25,354,000 - 50,707,000; Full time

Benefits offered by this job

Work from home

Job summary

Manatal is seeking a Remote Customer Service Representative to serve as the primary point of contact for clients, ensuring needs are met with professionalism and care. This paid role offers growth in sales, customer service, and communication from home.

You will handle inquiries on insurance sales and benefits, conduct outbound telemarketing to promote services, and collaborate with marketing to boost engagement and retention. Training and development opportunities are provided.

Qualifications

• Experience in outside, retail, or telemarketing with focus on customer interaction.
• Strong negotiation and multilingual communication skills; bilingual is a plus.
• Familiarity with sales administration processes and data analysis.
• Knowledge of insurance sales or benefits administration is desirable.
• Understanding of HIPAA regulations when handling sensitive information.
• Ability to work independently in a remote setting.
• Multilingual capabilities to serve diverse client populations effectively.

Responsibilities

• Act as the main liaison for clients through various channels.
• Handle client inquiries related to insurance sales, benefits administration, and general account questions.
• Conduct outbound telemarketing to promote services and identify sales opportunities.
• Negotiate terms and solutions with clients within company policies.
• Support sales administration tasks: processing documentation, updating records, tracking interactions.
• Analyze client data to identify trends and improve service delivery.
• Collaborate with marketing to enhance client engagement and retention.

Skills

Negotiation

Communication

Multilingual

Remote work

Job description

Manatal is seeking a Remote Customer Service Representative to serve as the primary point of contact for clients, ensuring needs are met with professionalism and care. This paid role offers growth in sales, customer service, and communication from home.

You will handle inquiries on insurance sales and benefits, conduct outbound telemarketing to promote services, and collaborate with marketing to boost engagement and retention. Training and development opportunities are provided.