Remote Medical VA — Bilingual (Spanish/English) Front Desk

Winning Assistants, Inc.; Argentina; Remote; ARS 12,774,000 - 17,032,000; Full time

Job summary

Winning Assistants, Inc. is seeking a Medical Virtual Assistant (Spanish-English bilingual) to support front-desk and administrative tasks for a U.S.-based physical therapy practice. This remote role runs 8:00 AM–5:00 PM EDT, Monday to Friday, with full-time hours.

You will greet patients virtually, collect co-pays, manage appointments, answer inquiries, and ensure accurate patient data in EMR/EHR systems. Strong bilingual communication and independence are essential.

Qualifications

• Minimum 1 year in medical administration or healthcare front desk.
• Experience handling patient scheduling and inbound calls.
• Experience collecting co-pays/deductibles professionally.
• Fluency in English and Spanish required.
• Comfort with video presence and camera on during shifts.
• Familiarity with EMR/EHR systems.

Responsibilities

• Greet patients virtually and assist with check-ins.
• Collect co-pays and verify patient details.
• Answer inbound calls and respond to inquiries.
• Schedule, confirm, and manage appointments.
• Maintain patient data in the EMR system.
• Support remote care coordination and back-end tasks.
• Stay camera-on for real-time collaboration.

Skills

Bilingual English-Spanish

Healthcare front desk experience

EMR/EHR (WebPT)

Patient scheduling

Phone/inbound calls

Tools

WebPT

Optimum

Job description

Winning Assistants, Inc. is seeking a Medical Virtual Assistant (Spanish-English bilingual) to support front-desk and administrative tasks for a U.S.-based physical therapy practice. This remote role runs 8:00 AM–5:00 PM EDT, Monday to Friday, with full-time hours.

You will greet patients virtually, collect co-pays, manage appointments, answer inquiries, and ensure accurate patient data in EMR/EHR systems. Strong bilingual communication and independence are essential.