Medical Virtual Assistant - HIPAA-Compliant Admin & Support

Vital Virtuals Global Hr Solutions Llc; Jesús María; Remote; ARS 10,645,000 - 12,774,000; Full time

Job summary

Vital Virtuals Global HR is hiring a Medical Virtual Assistant to support patients and providers remotely. The role handles incoming calls, verifies insurance, updates patient information, manages referrals and records, and ensures HIPAA compliance.

We offer hourly pay starting at $5/hour for the first 90 days, increasing to $6/hour thereafter, with biweekly pay via Wise. English fluency and strong communication are required; availability of a reliable internet connection is essential.

Qualifications

• Must be fluent in English.
• Excellent communication and phone etiquette.
• Strong organizational and multitasking skills.
• Reliable computer and internet connection.
• EHR/EMR experience is a plus.
• HIPAA compliance awareness or experience is preferred.

Responsibilities

• Answer calls and assist patients.
• Verify insurance and update patient information.
• Manage referrals, faxes and medical records.
• Explain insurance benefits to patients.
• Coordinate with providers and clinical staff.
• Handle administrative and data-entry tasks.
• Maintain HIPAA compliance.

Skills

Fluent English

Excellent communication

Organizational skills

Multitasking

EHR/EMR experience

Tools

Time Doctor

HIPAA-compliant virtual desktop

Job description

Vital Virtuals Global HR is hiring a Medical Virtual Assistant to support patients and providers remotely. The role handles incoming calls, verifies insurance, updates patient information, manages referrals and records, and ensures HIPAA compliance.

We offer hourly pay starting at $5/hour for the first 90 days, increasing to $6/hour thereafter, with biweekly pay via Wise. English fluency and strong communication are required; availability of a reliable internet connection is essential.