Remote Data Center Solutions PM | Tech-Driven Projects

Lever, Inc.; Ciudad de Mendoza; Remote; ARS 136,310,000 - 227,183,000; Full time

Job summary

Lever, Inc. seeks a Technical Project Manager for Data Center operations with a remote work option. You will own client engagements from onboarding to delivery, translating requirements into actionable tickets and coordinating cross-functional teams.

You will manage on-site and remote hands activities, ensure SLA adherence, track budgets, and develop SOPs to scale our datacenter projects while staying hands-on with clients.

Qualifications

• 3+ years in datacenter operations, technical infrastructure, or similar.
• Direct client-facing experience in a technical role or technical ops with client exposure.
• Hands-on familiarity with server hardware, structured cabling, power, and remote hands.
• Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent.
• Experience owning project budgets, SOWs, or vendor purchase orders.
• Proven ability to mentor a small technical team and manage tasks.

Responsibilities

• Act as the primary technical point of contact for client accounts throughout the project lifecycle.
• Lead client onboarding, scoping calls, and technical review meetings.
• Translate client requirements into actionable work orders and internal tickets.
• Manage SLA commitments, report delivery status, and handle escalations directly.
• Own full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform.
• Track multi-workstream projects across planning, procurement, deployment, and sign-off.
• Oversee on-site and remote-hands work: server rack/stack, cabling, power, cooling.
• Coordinate with vendors on procurement, lead times, and RMA logistics.
• Track budgets, flag overruns, and assist in quotes and SOWs.

Skills

Client-facing

Project coordination

Team leadership

Budget management

SOPs development

Technical ops

Documentation

Problem solving

Tools

Jira

ServiceNow

Zendesk

Job description

Lever, Inc. seeks a Technical Project Manager for Data Center operations with a remote work option. You will own client engagements from onboarding to delivery, translating requirements into actionable tickets and coordinating cross-functional teams.

You will manage on-site and remote hands activities, ensure SLA adherence, track budgets, and develop SOPs to scale our datacenter projects while staying hands-on with clients.