Remote Customer Success & Sales Specialist

Aquiva And Hapi; Tandil; Remote; ARS 37,981,000 - 60,770,000; Full time

Benefits offered by this job

Training opportunities

Remote work

Career growth

Job summary

Aquiva And Hapi is seeking a friendly, professional Customer Service Representative to join our remote team. You will respond to inquiries by phone, email, chat, and other channels, provide accurate product and policy information, and help customers with reservations and general support.

Ideal candidates have excellent communication, strong problem solving, and the ability to stay calm under pressure. This full-time, remote role offers training, growth opportunities, and a supportive team

Qualifications

• High school diploma or equivalent.
• Experience in customer service, hospitality, sales, travel, or administrative roles preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure needs are addressed.
• Maintain accurate customer information in company systems.
• Escalate complex issues to the appropriate department or supervisor.

Skills

Verbal communication

Written communication

Problem solving

Customer service

Multilingual

Remote work

Education

High school diploma

Tools

CRM systems

Email

Job description

Aquiva And Hapi is seeking a friendly, professional Customer Service Representative to join our remote team. You will respond to inquiries by phone, email, chat, and other channels, provide accurate product and policy information, and help customers with reservations and general support.

Ideal candidates have excellent communication, strong problem solving, and the ability to stay calm under pressure. This full-time, remote role offers training, growth opportunities, and a supportive team