Remote Customer Service & Sales Specialist

Southline Roofing & Exteriors; Rosario; Remote; ARS 670,000 - 1,004,000; Full time

Benefits offered by this job

Work from home

Job summary

Southline Roofing & Exteriors is seeking a Remote Customer Service Representative to be the primary contact for clients, handling inquiries, outbound sales efforts, and service support from home. You will negotiate terms, manage documentation, and analyze client data to improve satisfaction.

The role emphasizes independent remote work with multilingual communication, HIPAA awareness, and collaboration with marketing to boost engagement and retention across diverse client bases.

Qualifications

• Proven experience in outside sales, retail sales, or telemarketing with client interaction.
• Bilingual proficiency is a plus.
• Familiarity with sales administration and data analysis.
• Knowledge of insurance sales or benefits administration is desirable.
• HIPAA compliance understanding.
• Ability to work remotely and independently.
• Multilingual capabilities to serve diverse clients effectively.

Responsibilities

• Act as the main liaison for clients, providing exceptional service through various communication channels
• Manage client inquiries related to insurance sales, benefits administration, and general account questions
• Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
• Negotiate terms and solutions with clients to meet their needs while aligning with company policies
• Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
• Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
• Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Skills

Customer service

Negotiation

Communication

Multilingual

Remote work

Job description

Southline Roofing & Exteriors is seeking a Remote Customer Service Representative to be the primary contact for clients, handling inquiries, outbound sales efforts, and service support from home. You will negotiate terms, manage documentation, and analyze client data to improve satisfaction.

The role emphasizes independent remote work with multilingual communication, HIPAA awareness, and collaboration with marketing to boost engagement and retention across diverse client bases.