Remote Bilingual Client Success & Sales Rep

Sunrise Management; Ciudad de Mendoza; Remote; ARS 600,000 - 900,000; Full time

Benefits offered by this job

Work from home

Job summary

Sunrise Management is seeking a Remote Customer Service Representative to elevate client interactions from your home. You will be the primary contact for clients, delivering professional service and coordinating across channels to meet their needs.

The role emphasizes outbound calls to promote services, handling inquiries about insurance sales and benefits, and maintaining accurate records. Strong communication, negotiation, and multilingual skills are valued, along with HIPAA compliance in

Qualifications

• Experience in outside sales, retail sales, or telemarketing roles.
• Strong negotiation and multilingual communication.
• Familiarity with sales admin processes and data analysis.
• Knowledge of insurance sales or benefits administration is desirable.
• HIPAA compliance when handling sensitive information.
• Ability to work remotely with high productivity.
• Multilingual capabilities to serve diverse client populations.

Responsibilities

• Act as the main liaison for clients, providing exceptional service through various communication channels
• Manage client inquiries related to insurance sales, benefits administration, and general account questions
• Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
• Negotiate terms and solutions with clients to meet their needs while aligning with company policies
• Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
• Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
• Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Skills

Multilingual communication

Negotiation skills

Remote work

Customer service

Job description

Sunrise Management is seeking a Remote Customer Service Representative to elevate client interactions from your home. You will be the primary contact for clients, delivering professional service and coordinating across channels to meet their needs.

The role emphasizes outbound calls to promote services, handling inquiries about insurance sales and benefits, and maintaining accurate records. Strong communication, negotiation, and multilingual skills are valued, along with HIPAA compliance in