Remote Customer Experience Specialist

Manatal-264; Ciudad de Mendoza; Remote; ARS 46,120,000 - 76,867,000; Full time

Benefits offered by this job

Competitive compensation

Training and professional development

Supportive team environment

Career growth opportunities

Job summary

Manatal-264 is seeking a friendly and professional Customer Service Representative to join our remote-first team. You will help customers with inquiries, reservations, and general support while maintaining a positive experience.

The role requires strong communication, problem-solving, and teamwork skills, plus the ability to work independently from a remote setup. Prior customer service experience and CRM familiarity are a plus.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Experience in customer service, hospitality, sales, travel, or admin preferred.
• Bilingual English/Spanish is a plus.
• Ability to work remotely with reliable internet and self-motivation.

Responsibilities

• Respond to inquiries by phone, email, chat, and other channels.
• Provide accurate information on products, services, and policies.
• Assist with requests, reservations, changes, and questions.
• Resolve customer concerns professionally and efficiently.
• Follow up to ensure needs are addressed.
• Maintain accurate customer data in company systems.
• Escalate complex issues when needed.
• Collaborate with internal teams to resolve requests.
• Maintain a positive, professional, and solution-oriented attitude.
• Meet customer service, quality, and productivity standards.

Skills

Communication skills

Interpersonal skills

Problem solving

Teamwork

Independence

Calm under pressure

Attention to detail

Education

High school diploma or equivalent

Tools

CRM systems

Email & chat tools

Job description

Manatal-264 is seeking a friendly and professional Customer Service Representative to join our remote-first team. You will help customers with inquiries, reservations, and general support while maintaining a positive experience.

The role requires strong communication, problem-solving, and teamwork skills, plus the ability to work independently from a remote setup. Prior customer service experience and CRM familiarity are a plus.