Remote Travel Concierge & Client Success Champion

Manatal-264; Ciudad de Mendoza; Remote; ARS 31,297,000 - 45,902,000; Full time

Benefits offered by this job

Work from home

Job summary

Manatal-264 is seeking a Remote Customer Service Representative to be the primary liaison for clients, delivering exceptional service from your home. You will handle insurance sales inquiries, benefits administration, and general account questions, while driving outbound telemarketing to identify new opportunities.

This role emphasizes multilingual communication, HIPAA awareness, and autonomous remote work, with training and development to grow in sales and customer service within a vibrant

Qualifications

• Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction.
• Familiarity with sales administration processes and analysis skills to interpret client data effectively.
• Knowledge of insurance sales or benefits administration is highly desirable.
• HIPAA regulations awareness when handling sensitive information is essential.

Responsibilities

• Act as the main liaison for clients, providing exceptional service through various communication channels
• Manage client inquiries related to insurance sales, benefits administration, and general account questions
• Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
• Negotiate terms and solutions with clients to meet their needs while aligning with company policies
• Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
• Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
• Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Skills

Negotiation skills

Communication skills

Multilingual capabilities

Autonomy in remote work

Job description

Manatal-264 is seeking a Remote Customer Service Representative to be the primary liaison for clients, delivering exceptional service from your home. You will handle insurance sales inquiries, benefits administration, and general account questions, while driving outbound telemarketing to identify new opportunities.

This role emphasizes multilingual communication, HIPAA awareness, and autonomous remote work, with training and development to grow in sales and customer service within a vibrant