Remote Travel Concierge & Customer Success

Manatal-264; Buenos Aires; Remote; ARS 670,000 - 1,004,000; Full time

Benefits offered by this job

Competitive compensation

Training and development opportunities

Supportive team environment

Career growth opportunities

Job summary

Manatal-264 is seeking a friendly Remote Customer Service Representative to join our team. You will be the primary contact for clients, handling inquiries via phone, email, and chat, and ensuring a positive customer experience.

This paid remote role offers training, career growth, and the chance to work with multilingual clients while maintaining HIPAA-compliant data handling and high productivity. You will collaborate with sales and marketing to enhance engagement and retention.

Qualifications

• Experience in customer-facing roles (sales, service, telemarketing).
• Strong negotiation and communication skills; multilingual is a plus.
• Familiarity with sales administration and data analysis.
• HIPAA awareness when handling sensitive information.

Responsibilities

• Respond to inquiries via phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist with reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up to ensure needs are addressed and records updated.

Skills

Negotiation

Communication

Multilingual

Remote work

Customer service

Education

High School Diploma

Tools

CRM systems

Job description

Manatal-264 is seeking a friendly Remote Customer Service Representative to join our team. You will be the primary contact for clients, handling inquiries via phone, email, and chat, and ensuring a positive customer experience.

This paid remote role offers training, career growth, and the chance to work with multilingual clients while maintaining HIPAA-compliant data handling and high productivity. You will collaborate with sales and marketing to enhance engagement and retention.