Remote Community Strategy & Operations Consultant

SupportYourApp; Buenos Aires; Remote; ARS 90,873,000 - 136,310,000; Full time

Benefits offered by this job

Remote work

USD compensation

Flexible schedule

Rewards for referrals

Job summary

SupportYourApp seeks a Community Strategy & Operations Consultant to join a global team focused on building robust creator programs and streamlined operations. You will source and activate creators, monitor performance, coordinate projects, and resolve operational issues while collaborating with cross-functional teams.

Native Spanish and high-level English, plus strong project management and data handling in Google Sheets, are essential.

Qualifications

• Native Spanish and excellent English communication skills (both written and verbal at C1 level) are required.
• Solution-oriented mindset with solid project management skills.
• Experience handling data in Google Sheets, including filters, formulas, pivot tables.

Responsibilities

• Source, contact and activate creators for projects and missions.
• Monitor creator performance, follow up on missed requirements, and provide feedback or re-training.
• Coordinate projects and workflows, ensuring deliverables are completed accurately and on time.
• Handle operational issues and escalations by investigating and driving them to resolution.
• Collaborate with other agents and cross-functional teams to ensure effective operations.
• Proactively identify and address issues to keep projects and market operations running smoothly.
• Investigate fraud and risk cases, taking appropriate action when needed.
• Track operational performance and KPIs using Google Sheets and internal tools.
• Identify recurring issues and contribute to process and operational improvements.

Skills

Native Spanish

English (C1)

Project management

Google Sheets data

Task organization

Communication skills

Tools

Google Sheets

Job description

SupportYourApp seeks a Community Strategy & Operations Consultant to join a global team focused on building robust creator programs and streamlined operations. You will source and activate creators, monitor performance, coordinate projects, and resolve operational issues while collaborating with cross-functional teams.

Native Spanish and high-level English, plus strong project management and data handling in Google Sheets, are essential.