Remote Customer Experience Specialist - Multilingual Sales

M.Hudson Design, Inc.; La Pampa; Remote; ARS 420,000 - 650,000; Full time

Benefits offered by this job

Work from home

Job summary

M.Hudson Design, Inc. is seeking a Remote Customer Service Representative to serve as the primary liaison for clients, handling inquiries about insurance sales, benefits administration, and general account questions from a home office.

You will conduct outbound telemarketing to promote services, negotiate terms, support sales administration, analyze client data to identify trends, and collaborate with marketing to boost engagement and retention, all while maintaining HIPAA compliance and high

Qualifications

• Experience in outside sales, retail sales, or telemarketing with a focus on customer interaction.
• Strong negotiation and multilingual communication abilities; bilingual a plus.
• Knowledge of HIPAA regulations when handling sensitive information.

Responsibilities

• Act as the main liaison for clients via multiple channels.
• Handle inquiries related to insurance sales and benefits administration.
• Conduct outbound telemarketing to promote services and identify sales opportunities.
• Negotiate terms to meet client needs while aligning with company policies.
• Support sales administration tasks such as processing documents and updating records.
• Analyze client data to identify trends and improve service delivery.
• Collaborate with marketing to boost client engagement and retention.

Skills

Outside sales

Retail sales

Telemarketing

Multilingual

HIPAA compliant

Remote work

Customer service

Job description

M.Hudson Design, Inc. is seeking a Remote Customer Service Representative to serve as the primary liaison for clients, handling inquiries about insurance sales, benefits administration, and general account questions from a home office.

You will conduct outbound telemarketing to promote services, negotiate terms, support sales administration, analyze client data to identify trends, and collaborate with marketing to boost engagement and retention, all while maintaining HIPAA compliance and high