Remote Alliances Success & Revenue Operations Manager

Humand; Ciudad de Mendoza; Remote; ARS 106,019,000 - 166,601,000; Full time

Job summary

Humand is seeking a remote Customer Success Operations specialist to optimize CRM-driven workflows and revenue tooling. The role emphasizes data accuracy, reporting, and scalable processes across SaaS environments, with emphasis on operational judgment and hands-on CRM management.

Candidates should bring 4+ years in Sales, Revenue, or CS Operations, strong communication, and the ability to drive improvements across multiple systems.

Qualifications

• 4+ years of experience in Sales, Revenue, or CS Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

Experience 4+ years

CRM configuration

Data accuracy

Reporting

Workflow management

Communication

Tools

Salesforce

HubSpot

Billing software

Ticketing system

Job description

Humand is seeking a remote Customer Success Operations specialist to optimize CRM-driven workflows and revenue tooling. The role emphasizes data accuracy, reporting, and scalable processes across SaaS environments, with emphasis on operational judgment and hands-on CRM management.

Candidates should bring 4+ years in Sales, Revenue, or CS Operations, strong communication, and the ability to drive improvements across multiple systems.