Remote Revenue & Customer Success Ops Lead

Humand; Neuquén; Remote; ARS 90,873,000 - 136,310,000; Part time

Job summary

Humand is seeking a remote Customer Success Expert with extensive CRM experience to optimize revenue operations across SaaS environments. The role emphasizes improving workflows, data accuracy, reporting, and cross-functional collaboration in a contractor capacity.

Candidates should have hands-on CRM configuration skills, experience with multiple revenue tools beyond the CRM, and strong communication abilities to document guidelines and drive system adoption.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Data accuracy

Reporting

Communication

Tools

Salesforce

HubSpot

Billing tools

Ticketing tools

Project management systems

Job description

Humand is seeking a remote Customer Success Expert with extensive CRM experience to optimize revenue operations across SaaS environments. The role emphasizes improving workflows, data accuracy, reporting, and cross-functional collaboration in a contractor capacity.

Candidates should have hands-on CRM configuration skills, experience with multiple revenue tools beyond the CRM, and strong communication abilities to document guidelines and drive system adoption.