Remote Accounts Receivable & Refunds Lead (LATAM)

Ryz Labs; Argentina; Remote; ARS 90,873,000 - 136,310,000; Full time

Job summary

RYZ Labs is seeking an Accounts Receivable & Refunds Specialist to drive end-to-end financial transactions, refunds, and billing inquiries for key accounts. You will handle cash receipts, journal entries, and reconciliation in ERP systems while delivering clear, empathetic support to sellers and buyers.

The role emphasizes data accuracy, process automation, and collaboration with cross-functional teams in a fast-paced, remote LATAM environment.

Qualifications

• 3+ years of experience in Accounts Receivable, Treasury, Bookkeeping or related finance support roles.
• Familiarity with basic accounting principles and ERP systems (NetSuite or Oracle Fusion).
• Proven experience working with Salesforce (CRM/billing workflows).
• Strong Excel skills and attention to detail in data entry and transaction processing.
• Excellent communication and organizational skills.

Responsibilities

• Address Customer Experience support tickets related to payments, invoicing, and refunds.
• Monitor customer accounts and assist with the application of cash receipts, incoming wire and ACH payments, and reconciliation of discrepancies.
• Preparing daily/monthly journal entries in the ERP system for Cash and A/R transactions.
• Processing Sales Team Requests, Refunds, Credits, Rate adjustments, and other payment issues in Admin, NetSuite and Avalara.
• Identify opportunities to streamline and enhance automation across key accounts payable and accounts receivable workflows, creating and updating accounting policy memos and process flowcharts.
• Sales Tax Exemption maintenance and refund processing in Avalara.
• Serve as a point of contact for key sellers, delivering proactive updates on sales proceeds and payout schedules.

Skills

Accounts Receivable

Treasury

Bookkeeping

Customer Support

Tools

NetSuite

Salesforce

Oracle Fusion

Job description

RYZ Labs is seeking an Accounts Receivable & Refunds Specialist to drive end-to-end financial transactions, refunds, and billing inquiries for key accounts. You will handle cash receipts, journal entries, and reconciliation in ERP systems while delivering clear, empathetic support to sellers and buyers.

The role emphasizes data accuracy, process automation, and collaboration with cross-functional teams in a fast-paced, remote LATAM environment.