Reference Data Services Analyst 2

Citi; Martínez; Presencial; ARS 800.000 - 1.100.000; Jornada completa

Descripción de la vacante

Citi is seeking a Client Onboard Analyst to support quick onboarding and smooth account openings for clients in Argentina. The role focuses on KYC diligence, document verification, and cross-functional collaboration with Legal, Tax, and Accounts teams.

The candidate should have 2+ years of relevant experience, bilingual English/Spanish, and a Bachelor's degree. This is a full-time position requiring strong communication and risk awareness.

Formación

• Bilingual English and Spanish and/or Portuguese.
• Self-motivated and proactive with process improvement mindset.
• Extremely detail oriented; strong communication and teamwork.

Responsabilidades

• Ensure quick, seamless onboarding and account opening experience for clients.
• Onboard new client relationships and additional members via KYC due diligence.
• Perform client documentation searches and compile client profiles.
• Initiate legal negotiations and monitor progress with stakeholders.
• Ensure all documentation received is current, accurate and complete.
• Collaborate with Account Opening, Tax, Legal, Credit and product partners for efficient processing.
• Provide top-level customer service and teamwork with internal partners until requests are completed.
• Continuously analyze onboarding processes and systems to improve efficiency and effectiveness.
• Engage with technology to design, build, and test new or updated applications.
• Assess risk in business decisions, safeguarding Citi's reputation and assets, escalating issues when needed.

Conocimientos

Bilingual English/Spanish

Portuguese

Attention to detail

Team player

Communication skills

Operations experience

Educación

Bachelor’s degree

Descripción del empleo

The Client Onboard Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way. Limited but direct impact on the business through the quality of the tasks/services provided.

Responsibilities:

• Responsible for ensuring a quick and seamless onboarding and account opening experience for our clients. Our ultimate goal is to exceed our clients’ expectations by constantly innovating to improve the onboarding and account opening processes.
• Onboard new client relationships and additional members by conducting Know Your Customer (KYC) due diligence using Citi onboarding applications.
• Perform client documentation searches across internal and external sites and compile client profiles.
• Initiate Legal negotiations and monitor progress through ongoing follow-ups with stakeholders.
• Ensure all documentation received is current, accurate and complete.
• Partner with the Account Opening division, Tax, Legal, Credit and other product partners to ensure expedient, efficient and seamless processing.
• Provide the highest level of customer service and teamwork with our internal partners until requests are completed, maintaining constant communication with the Client and our Markets Sales team partners.
• Continuously innovate by analyzing our onboarding processes and systems to ensure we are as efficient and effective as possible
• Engage with technology to design, build, and test new or updated applications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Bilingual, English and Spanish or/and Portuguese
• Self-motivated, proactive, and eager to improve existing processes
• Extremely detail oriented
• Excellent team player
• Strong ability to manage multiple concurrent deadlines, prioritize, and work well under pressure
• Strong verbal and written communication skills
• Demonstrated interest in the fields of operations and compliance
• Experience of 2+ years is preferred.

Education:

• Bachelor’s/University degree or equivalent experience

Job Family Group:

Operations - Services

Job Family:

Reference Data Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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