Reference Data Services Analyst 2

Citigroup Inc.; Buenos Aires; Presencial; ARS 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Citigroup Inc. in Buenos Aires is seeking a Client Onboard Analyst to ensure a quick, seamless onboarding and account opening experience for clients.

You will conduct KYC due diligence, compile client profiles, and coordinate with Legal, Tax, and product partners to maintain compliant, efficient processes. You will communicate clearly with clients and internal teams, manage multiple deadlines, and participate in continuous onboarding improvements while engaging with technology to test new or

Formación

• Bilingual English and Spanish or Portuguese.
• Proactive with strong attention to detail.
• Excellent teamwork and communication skills.
• Ability to manage multiple deadlines under pressure.
• Interest in operations and compliance fields.

Responsabilidades

• Ensure quick, seamless onboarding and account opening experience for clients.
• Conduct KYC due diligence using Citi onboarding applications.
• Compile client profiles from documentation searches.
• Monitor progress with stakeholders and escalate when needed.
• Ensure all documentation is current, accurate and complete.
• Collaborate with Account Opening, Tax, Legal and other partners.
• Provide high-level customer service and cross-team coordination.
• Analyze onboarding processes to improve efficiency.
• Engage with technology to design, test, and update applications.
• Assess risk and ensure compliance with laws and Citi policies.

Conocimientos

Bilingual English & Spanish/Portuguese

Self-motivated

Detail oriented

Team player

Time management

Strong communication

Operations & compliance interest

2+ years experience

Educación

Bachelor's/University degree or equivalent experience

Descripción del empleo

The Client Onboard Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way. Limited but direct impact on the business through the quality of the tasks/services provided.

Responsibilities

• Responsible for ensuring a quick and seamless onboarding and account opening experience for our clients. Our ultimate goal is to exceed our clients’ expectations by constantly innovating to improve the onboarding and account opening processes.
• Onboard new client relationships and additional members by conducting Know Your Customer (KYC) due diligence using Citi onboarding applications.
• Perform client documentation searches across internal and external sites and compile client profiles.
• Initiate Legal negotiations and monitor progress through ongoing follow-ups with stakeholders.
• Ensure all documentation received is current, accurate and complete.
• Partner with the Account Opening division, Tax, Legal, Credit and other product partners to ensure expedient, efficient and seamless processing.
• Provide the highest level of customer service and teamwork with our internal partners until requests are completed, maintaining constant communication with the Client and our Markets Sales team partners.
• Continuously innovate by analyzing our onboarding processes and systems to ensure we are as efficient and effective as possible
• Engage with technology to design, build, and test new or updated applications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Bilingual, English and Spanish or/and Portuguese
• Self-motivated, proactive, and eager to improve existing processes
• Extremely detail oriented
• Excellent team player
• Strong ability to manage multiple concurrent deadlines, prioritize, and work well under pressure
• Strong verbal and written communication skills
• Demonstrated interest in the fields of operations and compliance
• Experience of 2+ years is preferred.

Education

• Bachelor's/University degree or equivalent experience

Job Family Group

Operations - Services

Job Family

Reference Data Services

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.