Reference Data Services Analyst 2

Citi; Buenos Aires; Presencial; ARS 780.000 - 1.020.000; Jornada completa

Descripción de la vacante

Citi is seeking a Client Onboard Analyst in Argentina to support rapid onboarding and accurate account openings for clients. You will conduct KYC due diligence, assemble client documentation, and collaborate with Legal, Tax, and product teams to ensure compliant, expedient processing.

You will maintain strong client communication, monitor documentation quality, and seek opportunities to streamline onboarding workflows. Fluency in English and Spanish is required; Portuguese is a plus.

Formación

• Bachelor's degree or equivalent experience.
• Bilingual in English and Spanish; Portuguese is a plus.
• Detail-oriented and proactive.
• Strong written and verbal communication and teamwork.
• Able to manage multiple deadlines under pressure.
• Demonstrated interest in operations and compliance.

Responsabilidades

• Ensure quick and seamless onboarding and account openings for clients.
• Perform KYC due diligence using Citi onboarding applications.
• Compile client profiles from documentation across sources.
• Coordinate with Legal, Tax, Credit and product teams to expedite processing.
• Maintain high standards of customer service and clear communication with clients and teams.
• Identify process improvements to increase onboarding efficiency.
• Engage with technology to design, build, and test onboarding tools.

Conocimientos

Bilingual English Spanish

Self-motivated

Detail oriented

Team player

Time management

Strong communication

Ops/compliance interest

Educación

Bachelor's degree

Herramientas

Descripción del empleo

The Client Onboard Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way. Limited but direct impact on the business through the quality of the tasks/services provided.

Responsibilities:

• Responsible for ensuring a quick and seamless onboarding and account opening experience for our clients. Our ultimate goal is to exceed our clients’ expectations by constantly innovating to improve the onboarding and account opening processes.
• Onboard new client relationships and additional members by conducting Know Your Customer (KYC) due diligence using Citi onboarding applications.
• Perform client documentation searches across internal and external sites and compile client profiles.
• Initiate Legal negotiations and monitor progress through ongoing follow-ups with stakeholders.
• Ensure all documentation received is current, accurate and complete.
• Partner with the Account Opening division, Tax, Legal, Credit and other product partners to ensure expedient, efficient and seamless processing.
• Provide the highest level of customer service and teamwork with our internal partners until requests are completed, maintaining constant communication with the Client and our Markets Sales team partners.
• Continuously innovate by analyzing our onboarding processes and systems to ensure we are as efficient and effective as possible
• Engage with technology to design, build, and test new or updated applications
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Bilingual, English and Spanish or/and Portuguese
• Self-motivated, proactive, and eager to improve existing processes
• Extremely detail oriented
• Excellent team player
• Strong ability to manage multiple concurrent deadlines, prioritize, and work well under pressure
• Strong verbal and written communication skills
• Demonstrated interest in the fields of operations and compliance
• Experience of 2+ years is preferred.

Education:

• Bachelor's/University degree or equivalent experience

Job Family Group:

Operations - Services

Job Family:

Reference Data Services

Time Type:

Full time

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