Program Manager

Boys & Girls Clubs Of America; Rosario; Remote; ARS 32,214,000 - 37,301,000; Full time

Benefits offered by this job

Work from anywhere

Comprehensive training program

Mentorship and collaboration

Career advancement paths

Holiday and paid time off

Job summary

Political Asylum Lawyers is seeking a remote partner-relations specialist based in Argentina to support our mission of helping immigrants pursue asylum in the United States. You’ll manage client relationships, coordinate referrals, and maintain CRM-driven dashboards to track performance.

The role emphasizes bilingual communication, meticulous organization, and discreet handling of sensitive information, with opportunities for training and career growth.

Qualifications

• Fluency in Spanish and English is required.
• Experience with U.S.-based clients, professionals, or partner networks.
• Warm, confident communicator comfortable with outbound calls.
• Strong organizational skills and exceptional attention to detail.
• Comfortable using or learning CRM systems (HubSpot preferred).
• Ability to handle sensitive information with professionalism and discretion.

Responsibilities

• Lead structured calls with current and former clients for birthdays, anniversaries, milestones, and check-ins.
• Route client needs to the appropriate internal team or trusted referral partner.
• Lead and operate the firm’s client referral initiative, including outreach, follow-up, and tracking.
• Serve as the primary relationship manager for all Team 100 referral partners.
• Conduct introduction calls and ongoing relationship-building conversations with referral partners.
• Track inbound and outbound referrals, including key details, outcomes, and follow-up needs in our CRM.
• Prepare and distribute quarterly Partner Newsletter updates.
• Build and maintain dashboards tracking referral activity, partner engagement, and trends.
• Deliver monthly and quarterly reports on referral performance and partner engagement.

Skills

Bilingual Spanish-English

CRM experience

Outbound client calls

Excellent communication

Strong organization

Tools

HubSpot CRM

Google Sheets

Job description

Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases. We help immigrants all over the United States secure their futures here through asylum, combining exceptional standards with deep respect for the human reality behind every case.

Our work changes lives. The standards we maintain, the discipline behind our work, and the way we show up every day can determine whether someone is able to stay safe and build a stable future in the United States. That is why we operate with integrity, urgency, and excellence, and why we expect every team member to take full ownership of their role.

Everything we do is guided by our core values : integrity, excellence, accountability, teamwork and passion.

Working here means:

• High-stakes responsibility: our work is of great consequence for our clients
• Deeply meaningful outcomes: our work changes lives for the better
• Emotionally demanding moments: resilience and maturity are essential
• High standards and constant growth: excellence and continuous improvement are expected
• Mission-driven teamwork: we’re passionate about helping immigrants secure their future in the United States through asylum, and we know that meeting our high standards requires each of us to take ownership, communicate proactively, and support one another

If you want a career where your skills create tangible change in the world, this is it.

Location

This role is open to candidates located in Argentina .

The Role

In this role, you’ll be an integral part of our team’s mission of helping immigrants secure their future in the United States through asylum. You’ll work collaboratively across our firm to ensure clients receive the highest quality support throughout their journey to safety. Your specific responsibilities will align with your expertise and our current operational needs, but all roles share our commitment to excellence, compassion, and results.

What You’ll Do

• Lead structured calls with current and former clients for birthdays, anniversaries, milestones, and periodic check-ins.
• Listen for client needs and route them to the appropriate internal team or trusted referral partner.
• Lead and operate the firm’s client referral initiative, including outreach, follow-up, and tracking.
• Serve as the primary relationship manager for all Team 100 referral partners.
• Conduct introduction calls and ongoing relationship-building conversations with referral partners.
• Track inbound and outbound referrals accurately, including key details, outcomes, and follow-up needs in our CRM.
• Prepare and distribute quarterly Partner Newsletter updates.
• Build and maintain dashboards tracking referral activity, partner engagement, and trends.
• Deliver monthly and quarterly reports on referral performance and partner engagement.

Requirements

Who You Are

We’re looking for professionals who combine technical competence with genuine passion for our mission. The ideal candidate brings:

Required

• Fluency in Spanish and English
• Experience working with U.S.-based clients, professionals, or partner networks
• Warm, confident communicator comfortable with outbound calls
• Strong organizational skills and exceptional attention to detail
• Comfortable using or learning CRM systems (HubSpot preferred)
• Ability to handle sensitive information with professionalism and discretion

Preferred

• Experience in immigration services, legal services, client success, or partnership management
• Familiarity with referral ecosystems or professional networking
• Experience working with diverse, multicultural communities
• Proficiency with Google Workspace, especially Google Sheets

Benefits

What We Offer

This position offers a monthly salary range of USD 1,900 - 2,200 gross, commensurate with experience and qualifications.

• 11 U.S. federal holidays off (paid) regardless of your location
• Week between Christmas and New Year's — office closed, fully paid
• Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws
• Three weeks of paid vacation annually
• Comprehensive training program — we invest in bringing you up to speed on our systems, content processes, and best practices
• Mentorship and collaboration — learn from experienced team members and contribute your expertise
• Career advancement paths — we promote from within and create opportunities
• Work from anywhere — this position is open to candidates based in Argentina
• Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job