Business Operations Program Manager (Global)

Avantstay, Inc.; Rosario; Remote; ARS 32,214,000 - 37,301,000; Full time

Benefits offered by this job

Salary USD 1,900–2,200 gross monthly

11 U.S. federal holidays off (paid)

Office closed Christmas week (paid)

Paid local holidays as per labor laws

Three weeks paid vacation

Job summary

Political Asylum Lawyers is seeking a client-relations specialist to support U.S. immigration clients from Argentina. You will manage client interactions, referrals, and CRM activities across the firm’s U.S.-focused practice.

The role emphasizes exceptional communication, strong organizational skills, and discretion with sensitive information, with a monthly salary of USD 1,900–2,200 gross. This is a remote position open to candidates based in Argentina.

Qualifications

• Fluency in Spanish and English.
• Experience working with U.S.-based clients, professionals, or partner networks.
• Warm, confident communicator comfortable with outbound calls.
• Strong organizational skills and attention to detail.
• Familiarity with CRM systems (HubSpot preferred).
• Ability to handle sensitive information professionally and discreetly.

Responsibilities

• Lead structured calls with clients and partners as needed.
• Route client needs to appropriate internal teams or trusted partners.
• Oversee client referral initiative, including outreach and tracking.
• Manage relationships with referral partners and drive engagement.
• Conduct introduction calls and ongoing relationship-building conversations.
• Track referrals and outcomes in the CRM and report on trends.
• Prepare and distribute quarterly partner updates and newsletters.
• Build dashboards tracking referral activity and performance.
• Deliver monthly and quarterly reports on referral performance.

Skills

Spanish & English fluency

US-based client experience

Warm, confident communicator

Strong organizational skills

CRM systems (HubSpot preferred)

Discretion with sensitive information

Tools

HubSpot

Job description

Who We Are

Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases. We help immigrants all over the United States secure their futures here through asylum, combining exceptional standards with deep respect for the human reality behind every case.

Our work changes lives. The standards we maintain, the discipline behind our work, and the way we show up every day can determine whether someone is able to stay safe and build a stable future in the United States. That is why we operate with integrity, urgency, and excellence, and why we expect every team member to take full ownership of their role.

Everything we do is guided by our core values : integrity, excellence, accountability, teamwork and passion.

Working here means:

• High-stakes responsibility: our work is of great consequence for our clients


• Deeply meaningful outcomes: our work changes lives for the better


• Emotionally demanding moments: resilience and maturity are essential


• High standards and constant growth: excellence and continuous improvement are expected


• Mission-driven teamwork: we’re passionate about helping immigrants secure their future in the United States through asylum, and we know that meeting our high standards requires each of us to take ownership, communicate proactively, and support one another

If you want a career where your skills create tangible change in the world, this is it.

Learn more about what it’s like to work with us here: politicalasylumlawyers.com/careers

The Role

In this role, you’ll be an integral part of our team’s mission of helping immigrants secure their future in the United States through asylum. You’ll work collaboratively across our firm to ensure clients receive the highest quality support throughout their journey to safety. Your specific responsibilities will align with your expertise and our current operational needs, but all roles share our commitment to excellence, compassion, and results.

This role is open to candidates located in Argentina.

What You'll Do

Your day-to-day responsibilities will vary based on the firm’s needs, but will include a combination of the following:

• Lead structured calls with current and former clients for birthdays, anniversaries, milestones, and periodic check-ins.


• Listen for client needs and route them to the appropriate internal team or trusted referral partner.


• Lead and operate the firm’s client referral initiative, including outreach, follow-up, and tracking.


• Serve as the primary relationship manager for all Team 100 referral partners.


• Conduct introduction calls and ongoing relationship-building conversations with referral partners.


• Track inbound and outbound referrals accurately, including key details, outcomes, and follow-up needs in our CRM.


• Prepare and distribute quarterly Partner Newsletter updates.


• Build and maintain dashboards tracking referral activity, partner engagement, and trends.


• Deliver monthly and quarterly reports on referral performance and partner engagement.

Who You Are

We’re looking for professionals who combine technical competence with genuine passion for our mission. The ideal candidate brings:

Required

• Fluency in Spanish and English


• Experience working with U.S.-based clients, professionals, or partner networks


• Warm, confident communicator comfortable with outbound calls


• Strong organizational skills and exceptional attention to detail


• Comfortable using or learning CRM systems (HubSpot preferred)


• Ability to handle sensitive information with professionalism and discretion

Preferred

• Experience in immigration services, legal services, client success, or partnership management


• Familiarity with referral ecosystems or professional networking


• Experience working with diverse, multicultural communities


• Proficiency with Google Workspace, especially Google Sheets

Benefits

• This position offers a monthly salary range of USD 1,900 - 2,200 gross, commensurate with experience and qualifications.


• 11 U.S. federal holidays off (paid) regardless of your location


• Week between Christmas and New Year's — office closed, fully paid


• Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws


• Three weeks of paid vacation annually


• Comprehensive training program — we invest in bringing you up to speed on our systems, content processes, and best practices


• Mentorship and collaboration — learn from experienced team members and contribute your expertise


• Career advancement paths — we promote from within and create opportunities


• Work from anywhere — this position is open to candidates based in Argentina.


• Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job