Pharma CRM & Sales Ops Specialist — Hybrid (Argentina)

Elpixel; Buenos Aires; Hybrid; ARS 1,000,000 - 1,700,000; Full time

Job summary

5411 Hub is seeking a Pharma CRM & Sales Operations Specialist to optimize CRM platforms and support commercial activities across pharma clients. The role emphasizes data accuracy, segmentation, and automation to drive sales efficiency.

The candidate will collaborate with Sales, Marketing, Business Development, and Technology teams, with a hybrid work model and on-site attendance once a week in Buenos Aires. English proficiency is desirable.

Qualifications

• 2+ years of CRM Management or Sales Operations experience.
• Experience optimizing CRM platforms and managing data.
• Knowledge of B2B sales processes and pipeline administration.
• Experience with marketing automation and reporting.

Responsibilities

• Manage, maintain, and optimize CRM platforms to support operations.
• Maintain accurate databases of pharma companies, labs, and professionals.
• Segment databases by profiles, opportunities, and industry criteria.
• Support sales teams in managing leads, accounts, pipelines, and follow-ups.
• Develop CRM workflows and automation to improve efficiency.
• Create and manage email campaigns and automated flows.
• Monitor sales activities, engagement, conversion, and retention metrics.
• Generate reports and dashboards to track CRM performance.
• Identify opportunities to improve lead management and account development.
• Collaborate with Sales, Marketing, Business Development, and Tech teams.
• Support CRM integrations with other platforms and tools.
• Ensure data quality and consistency across CRMs.
• Identify automation opportunities to optimize processes.

Skills

CRM Management

Sales Operations

Data Analysis

Excel

Reporting

Lead Management

B2B Sales

Team Collaboration

Tools

Salesforce

HubSpot

Microsoft Dynamics

Salesforce Marketing Cloud

SQL

Job description

5411 Hub is seeking a Pharma CRM & Sales Operations Specialist to optimize CRM platforms and support commercial activities across pharma clients. The role emphasizes data accuracy, segmentation, and automation to drive sales efficiency.

The candidate will collaborate with Sales, Marketing, Business Development, and Technology teams, with a hybrid work model and on-site attendance once a week in Buenos Aires. English proficiency is desirable.