Payments Operations Leader, Digital Document Services

Testing Site - JPMC; Buenos Aires; On-site; ARS 136,310,000 - 212,038,000; Full time

Job summary

Testing Site - JPMC in Buenos Aires leads the Digital Document Services group, managing client documentation to enable the Bank's products and services. The role involves overseeing a Payments segment and co-leading global initiatives from BA.

The candidate will drive strategy, coordinate with operational leads, and ensure site performance, culture, and compliance while learning diverse product lines.

Qualifications

• Proven leadership in a large, complex operational environment.
• University degree in Business Administration, Economics, Information Technology, or similar; MBA is a plus.
• Advanced English is mandatory, both written and verbal.
• Experience leading large operations and transformation projects.
• Strong strategic thinking and decision-making skills.
• Excellent communication and stakeholder management abilities.
• Ability to collaborate across functions and drive process improvements.
• Willingness to learn and understand diverse products and business lines.

Responsibilities

• Make strategic decisions for the business, ensuring operational excellence and alignment with broader organizational goals.
• Serve as the main point of contact for operational leads and stakeholders, facilitating effective communication.
• Be accountable for the site’s performance, culture, and compliance.
• Develop expertise in the team’s products, services, and priorities.
• Collaborate on initiatives, projects, and process improvements to drive innovation and efficiency.
• Support and promote a positive, inclusive, and high‑performing work environment.

Skills

Leadership experience

Strategic thinking

Communication

Stakeholder management

Decision-making

Collaboration across functions

Education

Bachelor's degree in Business Administration, Economics, Information Technology

MBA or equivalent

Job description

Testing Site - JPMC in Buenos Aires leads the Digital Document Services group, managing client documentation to enable the Bank's products and services. The role involves overseeing a Payments segment and co-leading global initiatives from BA.

The candidate will drive strategy, coordinate with operational leads, and ensure site performance, culture, and compliance while learning diverse product lines.