Part-Time Service Center Support Specialist

Dormont Manufacturing Co; Argentina; On-site; ARS 386,129,740 - 396,399,148; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

FedEx Freight is seeking an administrative professional to support service center operations. You will handle clerical tasks, data entry, and customer inquiries to ensure timely movement of freight.

Responsibilities include documenting shipments, preparing reports, scheduling pickups, and coordinating with drivers and sales teams. A high school diploma and strong communication skills are required; prior transportation experience is a plus.

Qualifications

• High school diploma or GED required or equivalent experience.
• Two years general office experience preferred.
• One year customer service experience preferred.
• Previous transportation experience preferred.
• Strong phone and interpersonal skills.
• Ability to count and perform basic math, with or without a calculator.
• Strong written and verbal communication skills.
• Typing/data entry skills preferred.
• PC experience with ability to learn required computer systems/programs.

Responsibilities

• Perform administrative/clerical tasks: filing, copying, data entry and mail distribution.
• Verify and complete required documentation and reports.
• Provide accurate information to customers and determine pickup/delivery needs.
• Enter freight shipment information and generate freight bills.
• Administer freight pickup processes as required.
• Assist customers via phone, email or fax with inquiries.
• Make freight delivery appointments as needed.
• Review Hours-of-Service logs and report discrepancies.

Skills

Clerical duties

Customer service

Data entry

Phone handling

Time management

Interpersonal skills

Education

High school diploma or GED

Two years general office experience

One year customer service experience

Tools

MS Office

Office equipment

Job description

FedEx Freight is seeking an administrative professional to support service center operations. You will handle clerical tasks, data entry, and customer inquiries to ensure timely movement of freight.

Responsibilities include documenting shipments, preparing reports, scheduling pickups, and coordinating with drivers and sales teams. A high school diploma and strong communication skills are required; prior transportation experience is a plus.