Operations Manager Marken

United Parcel Service, Inc.; Tandil; On-site; ARS 1,800,000 - 3,200,000; Full time

Job summary

Marken, a UPS Company, in Buenos Aires is seeking an Operations Manager to drive operational excellence at the Buenos Aires branch, ensuring reliable service and regulatory compliance while developing high-performing teams.

You will lead branch operations, monitor KPIs, manage relationships with customers, agents, airlines and carriers, and align plans with local and global objectives. This on-site role offers opportunities for growth within a global logistics provider.

Qualifications

• Education: University degree in International Trade (Comercio Exterior).
• Work experience: track record in operations management and team leadership.
• Technical knowledge: international trade, customs, airports and airlines; 100% air operations.
• Language: Advanced English essential.

Responsibilities

• Lead branch operations, ensuring service excellence, efficiency and compliance.
• Ensure shipments meet customer requirements, delivery times and quality standards.
• Monitor and improve operational and quality KPIs (OTP, POD, POB, Maestro).
• Define and execute operational plans aligned with local, regional and global objectives.
• Manage key relationships with customers, agents, airlines and carriers.
• Manage risks, service disruptions and corrective actions.
• Ensure compliance with GDP, regulations, trade requirements and audits.
• Lead operational excellence initiatives and local and regional projects.
• Train, develop and coach teams.
• Support business growth in partnership with the Commercial team.

Skills

Leadership

Empathy

Teamwork under pressure

Stakeholder management

Customer relationship management

Advanced English

Education

University degree in International Trade (Comercio Exterior)

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Operations Manager | Marken, a UPS Company | Buenos Aires

Want to lead healthcare logistics operations at a global company? At Marken we are looking for an Operations Manager to drive operational excellence at our Buenos Aires branch.

Opportunity overview

Marken, a UPS Company, is looking for a leader to run our Buenos Aires branch operations, ensuring reliable service, regulatory compliance and continuous improvement in healthcare logistics, while developing high-performing teams aligned with local and global objectives.

Key responsibilities

• Lead branch operations, ensuring service excellence, efficiency and compliance.

• Ensure shipments meet customer requirements, delivery times and quality standards.

• Monitor and improve operational and quality KPIs (OTP, POD, POB, Maestro).

• Define and execute operational plans aligned with local, regional and global objectives.

• Manage key relationships with customers, agents, airlines and carriers.

• Manage risks, service disruptions and corrective actions.

• Ensure compliance with GDP, regulations, trade requirements and audits.

• Lead operational excellence initiatives and local and regional projects.

• Train, develop and coach teams.

• Support business growth in partnership with the Commercial team.

Profile requirements (essential)

• Education: University degree in International Trade (Comercio Exterior).

• Work experience: Track record in operations management and team leadership (for example in plants, warehouses or consumer goods). Years of experience: to be confirmed.

• Technical knowledge: International trade, customs, airports and airlines; 100% air operations.

• Language: Advanced English (essential), due to global meetings with the United States.

• Skills: Leadership, empathy, teamwork under pressure, stakeholder management and customer relationship management.

Desirable requirements

• Pharma or healthcare experience (to be confirmed).

General vacancy information

• Location: Tortuguitas, Buenos Aires (to be confirmed).

• Work model: 100% on-site.

• Department: Operations.

Employee Type:

Permanent

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