Export Supervisor Marken

United Parcel Service, Inc.; Buenos Aires; Presencial; ARS 700.000 - 1.100.000; Jornada completa

Descripción de la vacante

Marken, a UPS Company, is seeking an Export Supervisor to lead our Buenos Aires export operations. You will manage a team, ensure on-time delivery, and coordinate with global networks to maintain quality and regulatory compliance.

You will work with air freight processes, apply SOPs, and monitor KPIs while collaborating with sales and operations to identify business opportunities. Strong English and leadership skills are essential.

Formación

• Bachelor's or higher in International Trade, Business Administration or related field.
• Export experience and hands-on operations exposure.
• Experience with air freight, exports processes, customs and airlines.
• Proficiency with MS Office and standard business tools.
• Advanced English required.

Responsabilidades

• Lead and develop export team to ensure performance and on-time delivery.
• Manage shipments per customer requirements, SOPs and quality standards.
• Monitor KPIs and regulatory compliance, drive continuous improvements.
• Coordinate with Marken branches, hubs and commercial teams.
• Handle escalations with Quality (CAPA) and resolve incidents.
• Maintain relations with agents, carriers and suppliers.

Conocimientos

Autonomy

Organization

Communication

Analysis

Planning

Integrity

Teamwork

People leadership

Pressure management

Educación

Bachelor's degree in International Trade / Business Administration

Herramientas

MS Office

Descripción del empleo

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Job Description

Export Supervisor | Marken, a UPS Company | Buenos Aires

At Marken, a leader in healthcare logistics, we are looking for someone to lead our air export operations and make sure every shipment arrives on time and at the highest quality.

Opportunity overview

Marken, a UPS Company, is a logistics company specialized in healthcare and life sciences. We are looking for a leader to run Export operations at our Buenos Aires branch, ensuring service excellence, quality and regulatory compliance while collaborating with a global network of branches and commercial teams.

Key responsibilities

• Lead and develop the Export team, ensuring performance, productivity and on-time delivery.
• Ensure shipments are managed according to customer requirements, SOPs and quality standards.
• Monitor KPIs (OTP, POD, POB) and Maestro compliance, driving continuous improvement.
• Manage relationships with agents, carriers and suppliers.
• Resolve escalated complaints, incidents and non-conformances together with Quality (CAPA).
• Coordinate with Marken branches, HUB MEX, CTD and commercial teams.
• Ensure compliance with GDP, regulations and mandatory training.
• Identify business opportunities and share them with the Sales team.

Profile requirements (essential)

• Education: Tertiary or university degree in International Trade, Business Administration or a related field.
• Work experience: Team management and export experience, with hands-on operations exposure. Air freight experience.
• Technical knowledge: Export processes, systems and procedures; working with customs, airports and airlines; business and management principles.
• Tools: Office software suite.
• Language: Advanced English (essential).
• Skills: Autonomy, organization, written and verbal communication, analysis and planning, integrity, teamwork, empathy, people leadership and ability to work under pressure.

Desirable requirements

• 3+ years in similar roles.
• Pharmaceutical industry experience (particularly Clinical Research).
• Knowledge of logistics operations.
• Advanced Excel.
• Postgraduate studies in Clinical Research.
• English proficiency level (Proficiency / C2).

General vacancy information

• Location: Tortuguitas, Buenos Aires.
• Work model: On-site.
• Department: Operations.
• Employee Type: Permanent

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