Operations Manager Marken

United Parcel Service, Inc.; Buenos Aires; Presencial; ARS 1.800.000 - 3.000.000; Jornada completa

Descripción de la vacante

Marken, a UPS Company, seeks an Operations Manager to lead our Buenos Aires branch's healthcare logistics operations and drive excellence on-site.

You will develop high-performing teams, ensure regulatory compliance, and partner with Commercial to grow the business in Argentina. English is essential for global coordination.

Formación

• University degree in International Trade (Comercio Exterior).
• Experience in operations management and team leadership.
• Advanced English required for global meetings.
• Knowledge of international trade, customs and air logistics.

Responsabilidades

• Lead branch operations, ensuring service excellence and compliance.
• Ensure shipments meet customer requirements, delivery times and quality.
• Monitor and improve KPIs (OTP, POD, POB, Maestro).
• Define and execute operational plans aligned with local, regional and global goals.
• Manage relationships with customers, agents, airlines and carriers.
• Mitigate risks and handle disruptions with corrective actions.
• Ensure GDP compliance, trade regulations and audits.
• Lead continuous improvement projects and training initiatives.
• Support business growth with the Commercial team.

Conocimientos

Leadership

Empathy

Teamwork

Stakeholder management

Customer relationships

Educación

University degree in International Trade

Descripción del empleo

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Job Description:

Operations Manager | Marken, a UPS Company | Buenos Aires

Want to lead healthcare logistics operations at a global company? At Marken we are looking for an Operations Manager to drive operational excellence at our Buenos Aires branch.

Opportunity overview

Marken, a UPS Company, is looking for a leader to run our Buenos Aires branch operations, ensuring reliable service, regulatory compliance and continuous improvement in healthcare logistics, while developing high-performing teams aligned with local and global objectives.

Key responsibilities

• Lead branch operations, ensuring service excellence, efficiency and compliance.
• Ensure shipments meet customer requirements, delivery times and quality standards.
• Monitor and improve operational and quality KPIs (OTP, POD, POB, Maestro).
• Define and execute operational plans aligned with local, regional and global objectives.
• Manage key relationships with customers, agents, airlines and carriers.
• Manage risks, service disruptions and corrective actions.
• Ensure compliance with GDP, regulations, trade requirements and audits.
• Lead operational excellence initiatives and local and regional projects.
• Train, develop and coach teams.
• Support business growth in partnership with the Commercial team.

Profile requirements (essential)

• Education: University degree in International Trade (Comercio Exterior).
• Work experience: Track record in operations management and team leadership (for example in plants, warehouses or consumer goods). Years of experience: to be confirmed.
• Technical knowledge: International trade, customs, airports and airlines; 100% air operations.
• Language: Advanced English (essential), due to global meetings with the United States.
• Skills: Leadership, empathy, teamwork under pressure, stakeholder management and customer relationship management.

Desirable requirements

• Pharma or healthcare experience (to be confirmed).

General vacancy information

• Location: Tortuguitas, Buenos Aires (to be confirmed).
• Work model: 100% on-site.
• Department: Operations.

Employee Type:

Permanent

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