Operations Manager Marken

541 Marken Limited; Buenos Aires; Presencial; ARS 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

United Parcel Service, Inc. in Buenos Aires seeks an Operations Manager to run Marken, a UPS Company. The role focuses on delivering reliable healthcare logistics, leading high-performing teams, and aligning local operations with global objectives.

The candidate will manage regulatory compliance, GDP standards, and audits while driving continuous improvement and customer satisfaction in a 100% on-site setting. English fluency is essential for global meetings.

Formación

• Experience leading operations management and teams in plants, warehouses or consumer goods.
• Advanced English required for global meetings with the United States.
• Knowledge of international trade, customs, airports and airlines; 100% air operations.
• Strong leadership, communication and problem-solving skills.

Responsabilidades

• Lead branch operations, ensuring service excellence, efficiency and compliance.
• Ensure shipments meet customer requirements, delivery times and quality standards.
• Monitor and improve operational and quality KPIs (OTP, POD, POB, Maestro).
• Define and execute operational plans aligned with local, regional and global objectives.
• Train, develop and coach teams and partner with Commercial team for growth.

Conocimientos

Leadership

Empathy

Teamwork under pressure

Stakeholder management

Customer relationship management

Educación

University degree in International Trade

Descripción del empleo

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Operations Manager | Marken, a UPS Company | Buenos Aires

Opportunity overview

Marken, a UPS Company, is looking for a leader to run our Buenos Aires branch operations, ensuring reliable service, regulatory compliance and continuous improvement in healthcare logistics, while developing high-performing teams aligned with local and global objectives.

Key responsibilities

• Lead branch operations, ensuring service excellence, efficiency and compliance.
• Ensure shipments meet customer requirements, delivery times and quality standards.
• Monitor and improve operational and quality KPIs (OTP, POD, POB, Maestro).
• Define and execute operational plans aligned with local, regional and global objectives.
• Manage key relationships with customers, agents, airlines and carriers.
• Manage risks, service disruptions and corrective actions.
• Ensure compliance with GDP, regulations, trade requirements and audits.
• Lead operational excellence initiatives and local and regional projects.
• Train, develop and coach teams.
• Support business growth in partnership with the Commercial team.

Profile requirements (essential)

• Education: University degree in International Trade (Comercio Exterior).
• Work experience: Track record in operations management and team leadership (for example in plants, warehouses or consumer goods).
• Years of experience: to be confirmed.
• Technical knowledge: International trade, customs, airports and airlines; 100% air operations.
• Language: Advanced English (essential), due to global meetings with the United States.
• Skills: Leadership, empathy, teamwork under pressure, stakeholder management and customer relationship management.

Desirable requirements

• Pharma or healthcare experience (to be confirmed).

General vacancy information

• Location: Tortuguitas, Buenos Aires (to be confirmed).
• Work model: 100% on-site.
• Department: Operations.
• Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world's largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.