Operations Manager Marken

United Parcel Service, Inc.; Tandil; Presencial; ARS 1.800.000 - 2.400.000; Jornada completa

Descripción de la vacante

Marken, a UPS Company, is seeking an Operations Manager to lead our Buenos Aires branch operations, driving service reliability and regulatory compliance in healthcare logistics.

You will develop high-performing teams, manage relationships with customers, agents, airlines and carriers, and execute plans aligned with local and global objectives.

Formación

• University degree in International Trade or equivalent.
• Proven track record in operations management and leading teams.
• Strong stakeholder management and customer relationship skills.

Responsabilidades

• Lead branch operations, ensuring service excellence, efficiency and compliance.
• Ensure shipments meet customer requirements, delivery times and quality standards.
• Monitor and improve operational and quality KPIs (OTP, POD, POB, Maestro).
• Define and execute operational plans aligned with local, regional and global objectives.
• Manage key relationships with customers, agents, airlines and carriers.
• Manage risks, service disruptions and corrective actions.
• Ensure compliance with GDP, regulations, trade requirements and audits.
• Lead operational excellence initiatives and local and regional projects.
• Train, develop and coach teams.
• Support business growth in partnership with the Commercial team.

Conocimientos

Leadership

Teamwork under pressure

Stakeholder management

Customer relationship management

Empathy

English proficiency

Educación

University degree in International Trade

Descripción del empleo

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Operations Manager | Marken, a UPS Company | Buenos Aires

Want to lead healthcare logistics operations at a global company? At Marken we are looking for an Operations Manager to drive operational excellence at our Buenos Aires branch.

Opportunity overview: Marken, a UPS Company, is looking for a leader to run our Buenos Aires branch operations, ensuring reliable service, regulatory compliance and continuous improvement in healthcare logistics, while developing high-performing teams aligned with local and global objectives.

Key responsibilities

• Lead branch operations, ensuring service excellence, efficiency and compliance.
• Ensure shipments meet customer requirements, delivery times and quality standards.
• Monitor and improve operational and quality KPIs (OTP, POD, POB, Maestro).
• Define and execute operational plans aligned with local, regional and global objectives.
• Manage key relationships with customers, agents, airlines and carriers.
• Manage risks, service disruptions and corrective actions.
• Ensure compliance with GDP, regulations, trade requirements and audits.
• Lead operational excellence initiatives and local and regional projects.
• Train, develop and coach teams.
• Support business growth in partnership with the Commercial team.

Profile Requirements (essential)

• Education: University degree in International Trade (Comercio Exterior).
• Work experience: Track record in operations management and team leadership (for example in plants, warehouses or consumer goods). Years of experience: to be confirmed.
• Technical knowledge: International trade, customs, airports and airlines; 100% air operations.
• Language: Advanced English (essential), due to global meetings with the United States.
• Skills: Leadership, empathy, teamwork under pressure, stakeholder management and customer relationship management.

Desirable requirements

• Pharma or healthcare experience (to be confirmed).

General vacancy information

• Location: Tortuguitas, Buenos Aires (to be confirmed).
• Work model: 100% on-site.
• Department: Operations.

Employee Type

• Permanent

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