Operations Coordinator (Remote - LATAM & EU)

Smart Apartment Data; Comisión de Fomento de Perú; Remote; ARS 42,979,000 - 60,171,000; Full time

Benefits offered by this job

Fully remote

Fixed schedule (Mon-Fri)

Competitive compensation

Job summary

Smart Apartment Data is seeking an experienced, hands-on operations professional to coordinate workflows and initiatives across the business. The role spans customer operations, process improvement, and cross-functional projects, demanding collaboration with business and technical teams to keep priorities moving and ensure follow-through.

You will own workflows from start to finish, identify gaps, and build scalable processes, while providing clear progress updates to stakeholders.

Qualifications

• 5+ years of professional experience in business operations.
• Hands-on experience as an Operations Manager or similar role.
• Experience working across multiple teams and priorities in a structured environment.
• Strong cross-functional coordination and problem-solving skills.
• Proven track record owning workflows from start to finish.
• Experience improving processes and ensuring follow-through.
• Comfortable collaborating with business and technical teams.
• Clear, concise professional communication.

Responsibilities

• Coordinate workflows and initiatives across different areas of the business.
• Support customer-related operations, including onboarding and retention initiatives.
• Collaborate with Sales, Accounting, Operations and technical teams to move priorities forward.
• Track priorities, blockers, follow-ups and next steps.
• Identify operational gaps and determine necessary resources.
• Build and refine processes as business needs evolve.
• Follow issues through to completion and provide updates.

Skills

Cross-functional coordination

Operations management

Process improvement

Stakeholder communication

Job description

We're looking for an experienced, hands-on operations professional to help coordinate workflows and initiatives across different areas of our business.

This is a multifaceted role that may support customer operations, process improvement, and other cross-functional initiatives. You'll work with both business and technical teams to keep priorities moving, resolve issues, improve processes, and ensure strong follow-through.

What You'll Do

• Coordinate workflows and initiatives across different areas of the business.
• Support customer-related operations, including onboarding, ongoing customer needs, and retention initiatives.
• Work across teams such as Sales, Accounting, Operations, and technical teams to resolve issues and move priorities forward.
• Track priorities, blockers, follow-ups, and next steps.
• Identify operational gaps and help determine the right people or resources needed.
• Build and improve processes as business needs evolve.
• Follow issues and commitments through to completion.
• Provide clear, concise updates on progress and outstanding items.

What We're Looking For

• 5+ years of professional experience, including substantial hands-on business operations experience.
• Previous experience as an Operations Manager, Operations Lead, Business Operations Manager, General Manager, or comparable hands-on operations role.
• Experience working in an established business environment involving multiple teams, functions, and priorities.
• Strong cross-functional coordination and problem-solving experience.
• Demonstrated experience owning workflows or initiatives from start to finish.
• Experience improving processes and ensuring consistent follow-through.
• Comfortable working with both business and technical teams
• Clear, concise professional communication.

Benefits

• Compensation: USD $2,500-$3,500 gross/month
• Schedule: Fixed Monday-Friday U.S. Central Time schedule
• Fully remote