Onboarding & Documentation Transformation Specialist

JPMorganChase

Buenos Aires

On-site

ARS 136,428,000 - 189,483,000

Full time

9 hours ago

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Job summary

JPMorganChase is seeking a Client Onboarding & Documentation Transformation Process Management Associate to support planning and execution of CO&D initiatives. You will partner with legal, AI governance, and vendor management teams to advance onboarding, governance, and client-document templates with clear accountability and timely delivery.

Responsibilities include coordinating priorities, maintaining plans and dashboards, and delivering executive-level communications.

Qualifications

4+ years of experience managing and executing strategic initiatives.
Experience in client onboarding, KYC, or document-management operations within financial services or a related industry.
Advanced proficiency in PowerPoint, Excel, reporting tools, and project-tracking platforms such as Confluence and SharePoint.
Proven ability to manage competing priorities and deadlines in a fast-paced environment.
Strong written and verbal communication skills, including experience preparing executive-level materials.
Strong organizational skills, attention to detail, professionalism, and discretion when handling sensitive information.
Demonstrated ability to build relationships and collaborate across functions and leadership levels.
Bachelor's degree or equivalent experience; willingness to travel up to 25%.

Responsibilities

You will analyze and help resolve complex client-onboarding process issues while ensuring compliance with applicable standards and policies.
You will coordinate team priorities, strategic initiatives, leadership routines, progress tracking, and follow-ups.
You will maintain project plans, timelines, dashboards, reporting, and action logs to support key business priorities.
You will monitor deliverables, identify risks and execution gaps, and drive recommended actions to improve outcomes and accountability.
You will lead cross-functional initiatives across client-facing templates, AI governance, and vendor management.
You will align scope, sequencing, dependencies, and milestones with Product, Process, Technology, Operations, Controls, and Policy partners.
You will prepare executive-ready presentations, summaries, communications, and performance updates.
You will deliver work with accuracy, quality, discretion, and operational discipline, and support conflict resolution to strengthen collaboration.