HIPAA‑Compliant Medical Virtual Assistant

Vital Virtuals Global HR Solutions LLC; Buenos Aires; Remote; ARS 10,527,000 - 12,632,000; Full time

Job summary

Vital Virtuals Global HR is hiring a Medical VA to join our remote team. The role involves handling patient calls, verifying insurance details, managing referrals, and maintaining medical records with strict HIPAA compliance.

We seek an experienced medical receptionist/VA with excellent communication and organizational skills. A reliable computer and internet connection are required for a HIPAA-compliant virtual desktop environment.

Qualifications

• Fluent in English with clear communication over the phone.
• Medical receptionist or VA experience preferred.
• Excellent communication and phone etiquette are essential.
• Strong organizational and multitasking abilities are required.
• Familiarity with EHR/EMR systems is a plus.

Responsibilities

• Answer calls and assist patients.
• Verify insurance and update patient information.
• Manage referrals, faxes and medical records.
• Explain insurance benefits to patients.
• Coordinate with providers and clinical staff.
• Handle administrative and data-entry tasks.
• Maintain HIPAA compliance.

Skills

English fluency

Medical VA experience

Phone etiquette

Communication

Organizational skills

Tools

EHR/EMR systems

Job description

Vital Virtuals Global HR is hiring a Medical VA to join our remote team. The role involves handling patient calls, verifying insurance details, managing referrals, and maintaining medical records with strict HIPAA compliance.

We seek an experienced medical receptionist/VA with excellent communication and organizational skills. A reliable computer and internet connection are required for a HIPAA-compliant virtual desktop environment.