Luxury Reservations & Guest Services Coordinator

Four Seasons Hotels and Resorts; Argentina; Presencial; ARS 63.787.000 - 94.162.000; Jornada completa

Descripción de la vacante

Four Seasons Hotels and Resorts is seeking a Reservations Sales professional for The Ocean Club Bahamas to drive bookings and deliver exceptional guest experiences. You will handle incoming calls, provide information, and coordinate all reservation details to ensure guest satisfaction.

Responsibilities include processing emails, running reports, and managing special requests while maintaining Four Seasons standards in service and presentation.

Formación

• Proven ability to drive bookings and revenue.
• Strong written and verbal communication with guests and planners.
• Ability to handle high-volume inquiries and maintain accuracy.

Responsabilidades

• Capture sales from incoming reservation calls and coordinate details of each booking.
• Run daily reports for sales, marketing and management.
• Respond to general reservations emails and process brochure requests.
• Handle guest inquiries and complaints in line with Four Seasons policy.
• Confirm and guarantee reservations and manage waitlists as required.
• Coordinate arrivals and special requests with the team.
• Assist with group rooming lists and introduction letters.

Conocimientos

Sales

Reservations

Customer Service

Communication

Descripción del empleo

Four Seasons Hotels and Resorts is seeking a Reservations Sales professional for The Ocean Club Bahamas to drive bookings and deliver exceptional guest experiences. You will handle incoming calls, provide information, and coordinate all reservation details to ensure guest satisfaction.

Responsibilities include processing emails, running reports, and managing special requests while maintaining Four Seasons standards in service and presentation.