LATAM Technical Account Manager – Enterprise Cloud Support

Amazon; Buenos Aires; Presencial; ARS 133.982.000 - 178.643.000; Jornada completa

Descripción de la vacante

Amazon Web Services Argentina S.R.L. is seeking a Technical Account Manager for ES - LATAM to be the principal technical advisor and voice of the customer.

You will craft and execute strategies to drive customer adoption of AWS services, representing AWS in customer environments and engaging with senior leadership on incidents and risk management. The role requires deep technical expertise across cloud services, strong customer-facing communication, and the ability to coordinate with global

Formación

• 5+ years of technical engineering experience.
• Experience with operational parameters and troubleshooting in distributed systems (compute, storage, networking, databases, etc.).
• English-language communication skills, both written and verbal.
• Bachelor’s Degree in Computer Science, Engineering, Math or equivalent work experience.

Responsabilidades

• Provide TAM services and act as the principal technical advisor to AWS customers.
• Lead discussions with senior leadership on incidents, trade-offs, scope, and risk management.
• Coordinate with AWS engineering and service teams to resolve customer issues and optimize environments.
• Travel as needed up to 25% to meet customer needs.

Conocimientos

Technical engineering experience

English communication

Educación

Bachelor's in CS/Engineering/Math

Descripción del empleo

Amazon Web Services Argentina S.R.L. is seeking a Technical Account Manager for ES - LATAM to be the principal technical advisor and voice of the customer.

You will craft and execute strategies to drive customer adoption of AWS services, representing AWS in customer environments and engaging with senior leadership on incidents and risk management. The role requires deep technical expertise across cloud services, strong customer-facing communication, and the ability to coordinate with global