LATAM Services Leader, P&L & Delivery Excellence

Eaton Group; Comisión de Fomento de Perú; Hybrid; ARS 275,086,000 - 458,477,000; Full time

Job summary

Eaton is seeking a Services Business Leader for LATAM who will own the regional Services strategy, P&L, and a scalable delivery engine across multiple countries. The role reports to the LATAM VP/GM and requires driving profitable, on-time service delivery and a consistent customer experience.

The ideal candidate has 10+ years in services with regional leadership experience, a track record of growing revenue and margins, and fluency in English with Spanish or Portuguese.

Qualifications

• 10+ years of progressive experience in services, field service, aftermarket, solutions or project businesses in electrical power, including at least 5 years leading a multi-country business or P&L.
• Demonstrated record of growing services revenue and margin, leading field organizations and sustaining a strong safety culture
• Latin America regional experience strongly preferred.

Responsibilities

• Own the consolidated LATAM Services P&L and monthly business review, including orders, sales, backlog, end-to-end margin, operating profit, forecast, cash and productivity.
• Expand lifecycle and recurring revenue through maintenance agreements, installed-base conversion, modernization, aftermarket, engineering studies, automation, digital services, training and advisory offers.
• Lead safe, on-time, in-scope and profitable delivery, with consistent quality and a clear path for customer escalations.
• Lead three regional Services leaders and the regional delivery system, including engineering, field service, service centers, training, technical support and authorized partners.
• Create one consistent customer experience after order entry while partnering with GEO leaders on strategic accounts and critical escalations.
• Define Services estimating, solutioning and quotation standards; align pricing and approval governance with Marketing, Commercial Excellence, Finance and Sales.
• Own the Services operating budget and capital roadmap for service centers, laboratories, tools, test equipment and digital capabilities, subject to approved investment governance.
• Apply Eaton Business System and continuous improvement to safety, quality, productivity, utilization, delivery and customer experience.

Skills

P&L ownership

Regional leadership

Revenue growth

Cross-functional collaboration

Strategic planning

Safety culture

Education

Bachelor's degree

Master's degree preferred

Job description

Eaton is seeking a Services Business Leader for LATAM who will own the regional Services strategy, P&L, and a scalable delivery engine across multiple countries. The role reports to the LATAM VP/GM and requires driving profitable, on-time service delivery and a consistent customer experience.

The ideal candidate has 10+ years in services with regional leadership experience, a track record of growing revenue and margins, and fluency in English with Spanish or Portuguese.